Avionics Repair Specialist
2 days ago
Job Summary:
We are seeking a highly skilled and detail-oriented Assistant Customer Order Specialist to join our team at Airbus Singapore Private Limited. As a key member of our customer support team, you will be responsible for managing repair activities, ensuring customer satisfaction, and contributing to the company's success.
Key Responsibilities:
- Manage daily repair orders, ensuring timely liaison with customers and repair stations
- Collect repair activity inputs for regional weekly reporting and invoicing
- Process Purchase Orders received from repair stations and follow up repair progress status
- Monitor Spare Part stocks in Singapore and liaise with Toulouse for replenishments
- Manage warranty claims and chase outstanding payments for customers' portfolio
- Ensure business Continuity and Support 24/7 AOG team if needed
Secondary Responsibilities:
- Contribute to Transformation and Continuous improvement projects, including Digitalization
- Contribute to Process update and Knowledge management
- Contribute to transversal team activities
Requirements:
- Diploma holder with minimum 3 year experience in Sales Administration or Logistics, ideally with Customer Order Desk experience
- Independent, tenacious, and solution-driven individual
- Strong communications and customer-oriented skills
- High proficiency in MS Excel, MS Access, and SAP
- Good spoken and written English, with ability to speak and write in French a plus
- Adhesion to Airbus level strategy and values
- Strong team work player with ability to work independently
About Airbus:
Airbus is a leading Original Equipment Manufacturer within Airbus, responsible for avionics and radomes products for aircraft. Our headquarters are located in Toulouse, with facilities in Singapore and Miami offering regional Customer Support, warehousing, and repair capabilities.
Employment Type: Permanent
Experience Level: Professional
Job Family: Material Support & services
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