Franchise Development Director

3 days ago


Singapore Crystal Jade Full time
Role Overview

The Franchise Manager plays a pivotal role in driving Crystal Jade's expansion into new markets. This individual will be responsible for identifying, acquiring, and onboarding high-potential franchisees and strategic partners who align with the brand's ethos.

Key Responsibilities:
  • Franchise Acquisition and Onboarding: Conduct thorough due diligence to ensure partner suitability and long-term success, maintaining a robust pipeline of potential partners and fostering strong relationships throughout the acquisition process.
  • Market Expansion and Localization: Lead end-to-end market entry strategies, from initial research to execution, ensuring seamless localization of menus, branding, and operations, collaborating with cross-functional teams to create tailored marketing campaigns that resonate with regional audiences.
  • Development and Implementation of Franchise SOPs: Conduct regular audits and training sessions to ensure consistent adherence to Crystal Jade's standards, providing ongoing support to franchisees to drive operational excellence and customer satisfaction.
  • Data Analysis and Reporting: Work closely with Finance to ensure timely billings and collections from franchise markets, updating and maintaining existing franchisee data and databases, reporting sales data and analyzing P&L, product mix, and compliance.


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