Franchise Manager
1 week ago
Job Description:
Responsible for overseeing and managing multiple franchise locations within a specific brand. You will be responsible for consistently implementing company policies and procedures across all franchise locations and maintaining brand standards and customer satisfaction.
Key Responsibilities:
- Developing and implementing operational policies and procedures that maintain brand consistency
- Providing ongoing training and support to franchisees on company policies, products, and services
- Monitoring franchisee compliance with brand standards and policies
- Managing and resolving conflicts between franchisees and the company
- Regularly reviewing financial reports and performance metrics to ensure the profitability of franchise locations
- Identifying and assessing potential new franchisees, and guiding them through the application and onboarding process
- Collaborating with other departments within the company to develop new products and services that can be implemented across all franchise locations
- Participating in industry events and conferences to network with peers and stay up-to-date on industry trends
Qualifications:
- Experience with international franchise brands is preferred
- Excellent communication and interpersonal skills
- Strong leadership skills
- Ability to work independently and manage multiple priorities
- Familiarity with franchise regulations and compliance requirements
- Proficiency in Microsoft Office and experience working with CRM software
- Willingness to travel for franchise site visits
Interested candidates who wish to apply for the advertised position, please send in your resume to allen.zar@joyregroup.com or WhatsApp +65 98620979.
Tell employers what skills you haveCRM
Leadership
Microsoft Office
Written English
Assessing
Analytical Skills
Ability To Work Independently
Franchising
Interpersonal Skills
Strategy
Business Strategy
Compliance
Accountability
Customer Satisfaction
Business Development
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