Customer Service Officer
2 weeks ago
We are seeking a highly skilled Customer Service Officer to join our team at SLS BEARINGS (SINGAPORE) PRIVATE LIMITED in Tuas. As a key member of our customer service department, you will be responsible for handling order processing, ensuring timely delivery of goods, and providing excellent customer experience.
Job DescriptionKey Responsibilities:
- Process customer orders efficiently and effectively to ensure timely delivery of goods.
- Liaise with internal departments to expedite sales orders and resolve any issues that may arise.
- Prepare necessary paperwork, including delivery orders, invoices, and other documents for air or sea freight arrangements.
- Maintain accurate records of customer transactions and history of buying from SLS.
- Perform administrative tasks as assigned by management.
Requirements:
- At least GCE 'O' levels or equivalent.
- A minimum of 2 years working experience in customer service.
- Excellent communication and interpersonal skills.
- Pleasant personality and customer service orientation.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Excel and Word.
- Familiarity with JD Edwards is an added advantage.
- Willingness to work in Tuas.
Salary: SGD 3,500 - 4,200 per month, depending on qualifications and experience. We offer a competitive salary package, comprehensive benefits, and opportunities for career growth and development.
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