Global Customer Success Strategist

6 days ago


Singapore beBeeLogistics Full time $90,000 - $120,000
Job Title: Global Customer Success Strategist

About the Role:

This is a critical position responsible for driving customer success across various portfolios. The ideal candidate will possess exceptional leadership skills, strong communication abilities, and in-depth knowledge of the logistics industry.

Key Responsibilities:

The successful candidate will be accountable for maintaining effective relationships with assigned customers, staying informed about their business priorities and needs within the region. They will drive profitable growth within the assigned customer portfolio by delivering services and solutions that meet quality and agreed service levels.

  • Selling with Buyer's Perspective: A deep understanding of customer buying behaviors and competitor intelligence is essential for this role.
  • Management & Decision Making: Strong leadership and decision-making skills are necessary to drive customer success.
  • Project Management: Effective project management skills are required to manage multiple customer accounts and drive business growth.
  • Industry/Sector Knowledge and Expertise: In-depth knowledge of the logistics industry and its trends is crucial for this role.
  • Freight Forwarding Knowledge and Expertise: A solid understanding of freight forwarding operations and best practices is necessary to deliver value-added services to customers.
  • Excellent Communications Skills: Strong verbal and written communication skills are essential for building and maintaining relationships with customers and internal stakeholders.
  • Interpersonal Skills: Excellent interpersonal skills are necessary to work effectively with cross-functional teams and build trust with customers.
  • Influencing Skills: The ability to influence and negotiate with customers and internal stakeholders is critical for this role.
  • Negotiation Skills: Strong negotiation skills are required to secure new business and maintain existing customer relationships.
  • Solution Design and Process Mapping Skills: A thorough understanding of solution design and process mapping principles is necessary to develop innovative solutions that meet customer needs.

Experience/Qualification Requirements:

To succeed in this role, candidates should have:

  • A degree holder in a relevant field, with post-graduate qualifications an advantage.
  • A minimum of 10 years of experience in the logistics or forwarding industry, with at least 5 years on key accounts.


  • Singapore beBeeSuccess Full time $80,000 - $120,000

    Job Title: Customer Success StrategistWe are seeking a skilled professional to join our team as a Customer Success Strategist. This is a unique opportunity to work with a talented group of individuals who are dedicated to delivering exceptional customer experiences.


  • Singapore beBeeCapital Markets Full time $80,000 - $120,000

    Job Title: Customer Success Strategist">We are seeking a Customer Success Strategist to join our team. The successful candidate will serve as a strategic partner to our clients, ensuring they derive maximum value from our Validus platform.">About the Role:">This role is focused on building long-term customer relationships, driving adoption, and proactively...


  • Singapore beBeeCustomer Full time $80,000 - $120,000

    Unlock a world of opportunities as a Customer Success Strategist, where you will be instrumental in driving revenue growth for small to medium-sized businesses using our platform.With your expertise in customer success and technical skills, you will work closely with clients to devise strategies that help increase email and SMS revenue through the effective...


  • Singapore beBeeCompensation Full time $80,000 - $120,000

    Job Title: Global Compensation StrategistWe are seeking a skilled Global Compensation Strategist to lead global compensation projects. The ideal candidate will ensure compliance with relevant laws and regulations.Key Responsibilities:Policy Reviews: Conduct regular audits to identify areas for improvement, ensuring regulatory compliance.Audits: Analyze data...


  • Singapore beBee**Strategist** Full time

    Job Title: Digital Marketing Strategist "> This is a full-time on-site role located in Singapore. The successful candidate will be responsible for driving our marketing efforts and ensuring the success of our client's growth strategies in Singapore. "> The Marketing Specialist will be responsible for communication, market research, marketing strategy, and...


  • Singapore beBeeLocalisation Full time $80,000 - $120,000

    Strategic Localization ExpertOur team is seeking a skilled Localization Strategist to drive successful onboarding for complex localization programs.This role involves working with a range of customer stakeholders and internal functions, including solutions architects, engineers, product, linguist, and project management teams to implement and maintain the...


  • Singapore beBeeCustomer Full time $90,000 - $120,000

    Job Title: Cloud Success StrategistAre you a tech-savvy professional with a passion for Cloud and IT Service Management? We're seeking a seasoned Cloud Success Strategist to oversee end-to-end post-sales delivery and support orchestration, driving impactful customer outcomes and long-term success.Responsibilities:Nurture and grow relationships with key...

  • Marketing Strategist

    2 weeks ago


    Singapore ASSET STRATEGIST ALLIANCE LLP Full time

    We are a fast growing organization and we are looking for a Marketing Strategist to help our marketing initiatives. If you are looking for a part-time job or full time you can contact us. - Flexible timing - Able to work independently - Can work from home - Help to find ways to get new customers - Help to develop marketing strategies


  • Singapore beBee**Strategist** Full time

    Job Title: Digital Marketing Strategist">This is a full-time on-site role located in Singapore. The successful candidate will be responsible for driving our marketing efforts and ensuring the success of our client's growth strategies in Singapore.">The Marketing Specialist will be responsible for communication, market research, marketing strategy, and client...


  • Singapore beBeeSuccess Full time $90,000 - $120,000

    Senior Customer Success Strategist">Our team is seeking a Senior Customer Success Strategist to play a vital role in helping clients achieve success with our products.Your primary responsibilities will include onboarding and training customers for seamless adoption, fostering strong relationships with key clients, collaborating with cross-functional teams to...