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Customer Service Team Lead

3 weeks ago

Singapore beBeeLeadership Full time $2,800 - $3,200
Job Overview

We are seeking a seasoned professional to lead our customer service team as a Call Centre Supervisor.

The ideal candidate will possess excellent leadership and communication skills, with a proven track record of managing teams and resolving complex customer issues.

  • Responsibilities:
    • Oversee daily operations of customer service representatives
    • Maintain accurate records of customer interactions and transactions
Requirements

To be successful in this role, you will need:

  • Excellent communication and leadership skills
  • Proven experience in managing teams and handling escalated customer queries
  • Able to maintain accurate records and CRM systems
Benefits

We offer a dynamic work environment with opportunities for growth and development.

About the Role

This is an exciting opportunity for a motivated and results-driven individual to join our team as a Call Centre Supervisor. If you have a passion for delivering exceptional customer service and leading high-performing teams, we encourage you to apply.