Strategic Credit Administration Leader for APAC

About the Role

We are seeking a highly skilled and experienced Strategic Credit Administration Leader to lead our Credit Administration team in the APAC region. This is a key leadership role that requires a strong understanding of credit administration processes, excellent communication skills, and the ability to motivate and guide a team.

Key Responsibilities

• To set the strategic agenda for Credit Administration in APAC in consultation with International CAD and Head Office.
• To develop and implement roadmaps for efficiency, continuity, and sustainability of Credit Administration functions across APAC countries.
• To lead the APAC Credit Administration teams in performing the Credit Administration function in conjunction with and under the guidance of International CAD and Head Office.
• To oversee, supervise, and manage the APAC Credit Administration teams.
• To ensure preparation, verification, and updating of documentation relating to credit facilities and accurate detailing prior to system inputs.
• To ensure the authenticity of security documents executed by customers.
• To encode/activate/authorize credit limits and lodge credit documentation into the Bank's system as a checker/authorizer (where necessary).
• To prepare, validate, and circulate documentation reports and assist management in controlling various risks at the Branch within Group framework, approved appetite, and regulatory requirements.
• To act as a single point of contact to manage stakeholders' relationships for various business, product, and support areas to facilitate problem/issue resolution and provision of value-added advisory on Credit Administration process to achieve excellent customer service.
• To develop a pool of Credit Administration talent for APAC.

Security and Documentation

• To assist in the preparation and review of standard and non-standard documentation, security-related documents, internal & external legal opinions, and other condition precedent documents, etc. in compliance with sanctioned credit approvals.
• To ensure all security/support documents have been properly executed and authorized.
• To coordinate with Product Specialists/Coverage/Credit/Group Legal (as required) to complete the documentation process prior to encoding facility limits in the System.
• To ensure approval from relevant authorities is held for deferrals/waiver of any incomplete documents.
• To ensure rectification of existing discrepancies/deficiencies (if any) in documentation.
• To lodge and maintain up-to-date security documents/collaterals in the Bank's system.
• To verify and confirm periodically at the renewal of credit facilities, all required security/support documents are physically held in dual safe custody.
• To ensure safe-keeping and archiving of credit documentation in vaults and periodic clean-up of old and obsolete facility/security documents upon settlement.
• To review/verify approvals obtained for release of collaterals, security documentation, and ensure there are no liabilities/outstanding and facilities are cancelled.
• To review and circulate documentation deficiency (expired/deferred documents) reports and following up for timely submission/renewal.

Credit Control

• To update customer's data and encode credit limits in the Bank's systems upon receiving approved credit application.
• To activate credit limits in the Bank's systems upon completion of credit documentation.
• To ensure limits are correctly set up and activated in the systems in line with approved product types, terms & conditions, rate structure, fees, and any other special instructions.
• To maintain and review credit limits periodically and at every annual review date in the Systems.
• To coordinate with stakeholders and work closely with HO on limits allocations.

MIS and Reporting

• To ensure integrating accurate and timely internal and regulatory reporting.
• To prepare and disseminate reports relating to collateral, documentation deficiencies, and any other relevant reports.
• To collaborate with IT on system enhancements as and when required.
• To deliver on any other reports requested by CAD-HO and management.

Regional and Administrative Role

• To provide guidance, training, and interpretation of credit policy and work procedures to team members and new staff.
• To review and ensure smooth flows of daily BAU activities for APAC CAD teams.
• To support FAB Labuan on all CAD functions, including but not limited to documentation and credit limit maintenance in both GLCMS and Intellect.
• To support FAB Hong Kong on all CAD functions in the role as Checker. To provide guidance to CAD-International Hong Kong (if requested/required).
• To support FAB Shanghai on all CAD credit control functions in the role as Checker and as back-up Checker in CAD documentation functions. To provide guidance to CAD-International Shanghai (if requested/required).
• To support FAB India on all CAD functions (when required). To provide guidance to CAD-International India (if requested/required).
• To guide, lead, coordinate, and liaise with APAC CAD teams on all matters relating to CAD functions.
• To ensure the APAC CAD teams are aligned to CAD HO practices and adherence to credit policies and procedures.
• To meet SLA agreed with stakeholders.
• To engage actively with Auditors, Compliance, Risk groups to manage CAD (including APAC region) related matters.
• To manage and supervise the team members to ensure BAU is run smoothly and adhere to the department's workflow and processes. Contribution to business growth by supporting CIB.
• To be accountable for effective implementation of RCSA, compliance to the Standard Operating Procedures, and Credit Policies.
• To hold monthly communication forums and conduct quarterly video conference calls with Country CAD teams and CAD Intl HO. Responsible for identifying opportunities and transformational projects in CAD Clusters and providing requirements to CAD-International HO team.
• To collaborate with CAD-International HO to implement best local practices in CAD.
• To liaise closely with local HR Business partners and administrative reporting lines on staff performance and feedback.
• To develop and manage relationships with all stakeholders across business lines and supporting functions.
• To be responsible for effective management of staff leaves and ensuring adequate resources are available to ensure business continuity.

Qualifications

• Degree with at least 15 years banking experience.
• A team leader with at least 7 years experience.
• Experience in Credit Administration function is a must and Credit Risk experience will be an added advantage.
• High integrity and business ethics.
• Excellent communication skills and strong team player.
• Excellent communication skills in English, written and verbal. Knowledge of Mandarin will be an added advantage.
• Strong interpersonal skills for effective interaction with external and internal stakeholders.
• Innovative, strategic thinking, and analytical skills.
• Ability to develop and implement control measures to mitigate any risks associated with the process and to build operational efficiencies.
• Good knowledge of legal environment and LMA Documentation. Regional exposure will be an added advantage.