Sales Support Specialist
2 weeks ago
At NCS, we're on a mission to harness the power of technology to achieve extraordinary things. We're a leading technology services firm operating across the Asia Pacific region, with a diverse workforce of 13,000 professionals delivering large-scale, mission-critical projects for governments and enterprises in Singapore and the APAC region.
We're seeking a Sales Support Executive to join our team, who will provide critical support to our CSU sales teams in tender or proposal submission requests. This role requires a strong understanding of customers' needs and requirements, as well as the ability to partner with other business functions to work out pricing matters and strategies.
Key responsibilities include:
- Managing non-bulk tender deals and bulk tender deals in hardware, software, and maintenance
- Understanding customer needs and requirements to build pipeline and generate new sales opportunities
- Partnering with LOBs to work out and compile pricing based on customers' requirements
- Engaging and interacting with customers on tender clarifications
- Securing necessary approvals based on NCS' processes and meeting tender submission deadlines
- Sourcing new sales opportunities through inbound lead follow-up and emails
- Researching accounts, identifying key players, and generating interest
- Routing qualified larger opportunities to the appropriate sales account managers for further development and closure
- Assisting sales team with paperwork to close off on opportunities
- Preparing sales quotations for submission
The ideal candidate should possess:
- Bachelor's degree or diploma with at least 2-3 years relevant experience
- Fresh graduates with keen interest in ICT and sales may also apply
- Working experience in ICT industry in sales business operations support is an added advantage
- Proficient with corporate productivity and web presentation tools
- Experience working with CRM tools
- Excellent verbal and written communications skills
- Strong stakeholder management to interact with external customers and internal colleagues
- Strong listening skills
- Ability to multi-task, prioritize, and manage time effectively
We're driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives.
We're committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at https://www.ncs.com.sg/ and visit our LinkedIn career site.
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