Senior Premier Relationship Manager
4 months ago
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as a Senior Premier Relationship Manager (Offshore).
Principal Responsibilities
- Maintain customer service excellence, greeting and serving our customers in line with Branch Service Protocol expectations
- Manage customer queries, issues, feedback and complaints with appropriate advice and in line with SLA expectations of Branch Service Protocol, Customer Complaints and other process SLAs as applicable
- Adopt a needs-based approach to provide recommended solutions/referral for retail banking and general insurance products to meet customer's financial needs
- Working closely with other members of the Wealth Management team, such as investment, insurance, treasury specialists to provide holistic solutions to our onshore banking premier clients
- Provide premier clients with regular market updates, endeavouring to understand our clients’ financial needs and recommending appropriate wealth management products accordingly
- Provide financial planning and advisory services aligning to clients’ needs and investment profile
- Embarking on a proactive relationship management to strengthen and deepen relationship with existing customers, hence building a strong foundation for customer growth
- Ensure coverage of all relationships through client’s engagement, risk profiling and financial planning
- Understand customers’ banking and financial needs and recommend suitable solutions to meet these needs
- Demonstrate strong ability to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging your existing network to generate New to Bank leads
- Fulfilling clients necessitates while providing an exceptional client experience is the expected behaviour from all our employees and it will be measured by specific metrics
- Deals with most problems independently and has some latitude to solve complex problems
- Ensure that KYC/AML and other compliance norms are strictly adhere to
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding the bank, its clients and assets by driving compliance with applicable laws, rules & regulations adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency
- Take ownership for the customer’s purpose of visit to HSBC and deliver an effective solution
- Maintain highest standard of excellence in client service in line with Branch Service Protocol expectations
- Meet SLAs for all processes where applicable
- Improve customer experience by collating customer feedback, identifying deficiencies in any area e.g. Operational, administrative, processes and competitiveness of products and services vis-à-vis the market
- Improve customer experience in processes, systems, operations and administration without comprising on business risks by giving suggestions and feedback
- Enhance competitiveness of products and services to relevant product teams by giving suggestions and feedback
- Ensure that sales & operations are undertaken in accordance with HSBC Bank plc FIM, BIM and Credit Policy Manual appropriate lending guidelines
- Manage operational risk, by using relevant MI to identify risk situations and take any appropriate action to minimize loss
- The successful candidate has strong academic qualifications and over 3 years of work experience in Wealth Management with a proven track record of managing offshore clients’ portfolio (Premier banking)
- Strong understanding of financial markets and investment products
- Strong interpersonal relationship skills to be able to work individually as well as to collaborate with stakeholders to meet the needs of these clients
- Highly driven and possess the ability to succeed within a challenging environment
- Outgoing disposition, well-equipped with good communication and interpersonal skills
- Down to earth and resilient individual with an entrepreneurial and collaborative mindset who is able to work independently and in a strong team environment
- Highly driven to excel and be able to thrive within a challenging environment by effectively recognizing customers' personal banking and wealth management needs
To be considered for this role, the relevant rights to work in Singapore is required.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
5k2024RMSG
-
Premier Banking Relationship Manager
3 weeks ago
Singapore OCBC Bank Full timeAbout the RoleWe are seeking a skilled Senior Relationship Professional - Premier Banking to join our team. As a key member of our Premier Banking team, you will play a vital role in helping us achieve our business goals.Main ResponsibilitiesActively acquire and prospect new Premier Banking customers, develop and strengthen their relationships with the Bank...
-
Senior/premier relationship manager
3 weeks ago
Singapore OCBC Bank Full timeJob Description - Senior/Premier Relationship Manager (North Asia) (240001 JL)At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you...
-
Premier Relationship Banking Manager
3 weeks ago
Singapore HSBC Full timeRole OverviewWe are seeking a high-calibre professional to join our team as a Senior Premier Relationship Manager (Offshore). In this role, you will be responsible for maintaining customer service excellence, managing customer queries, and providing recommended solutions to meet their financial needs.
-
Singapore OCBC Bank Full timeAs a Premier Relationship Manager at OCBC Bank, your role will be to develop and maintain strategic relationships with affluent clients, providing them with tailored financial solutions and exceptional service. Key responsibilities include:Active acquisition and prospecting of new Premier Banking Onshore customersContribute to the bottom-line of Premier...
-
Senior Premier Relationship Manager
3 weeks ago
Singapore HSBC Full timeJob DescriptionHSBC is seeking a highly skilled and experienced Senior Premier Relationship Manager to join our team in Singapore. As a key member of our Wealth Management team, you will be responsible for managing a portfolio of high net worth clients and providing them with exceptional service and advice.Key ResponsibilitiesManage customer relationships...
-
Singapore OCBC Bank Full timeJob Description - Senior/Premier Relationship Manager/Senior Relationship Manager (North Asia - China / Hong Kong / Taiwan / Japan Market) (240000 X7) At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by...
-
Senior/premier relationship manager
3 weeks ago
Singapore OCBC Bank Full timeJob Description - Senior/Premier Relationship Manager (South Asia - Thailand) (240001 H8)At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our...
-
Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full timeRole OverviewWe are seeking a highly skilled Senior/Premier Relationship Manager, Top Banking Executive to join our team. This role will involve building and maintaining strong relationships with our affluent customers in the North Asian market, with a focus on Taiwan.
-
Singapore OCBC Full timeWhy You\'ll Thrive At OCBC, we empower our employees to make a lasting impact on our customers\' lives. As a Premier Relationship Manager, Onshore Premier Banking, you\'ll be part of a dynamic team that prioritizes delivering exceptional banking experiences. Your Key Responsibilities Develop and maintain relationships with high-net-worth individuals,...
-
Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full timeJob OverviewWe are seeking an experienced Senior Premier Relationship Manager to join our team at Oversea-Chinese Banking Corporation Limited. In this role, you will be responsible for acquiring and prospecting new Premier Banking Offshore customers from the North Asia market, with a focus in Taiwan.Key ResponsibilitiesSales Performance: Actively acquire and...
-
Senior Premier Wealth Relationship Manager
3 weeks ago
Singapore HSBC Full timeAbout the RoleWe are seeking a highly skilled Senior Premier Wealth Relationship Manager to join our team at HSBC. As a key member of our Wealth and Personal Banking group, you will be responsible for managing a portfolio of high net worth clients and providing expert wealth management advice to help them achieve their financial goals.Key...
-
Senior premier relationship manager
3 weeks ago
Singapore OCBC Bank Full timeAt OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and join us today!As a...
-
Premier Banking Relationship Specialist
3 weeks ago
Singapore OCBC Bank Full timeJob OverviewAs a Premier Banking Relationship Manager at OCBC Bank, you will have the opportunity to work with high net worth, premier and emerging affluent individuals in Malaysia.Key ResponsibilitiesHold key responsibility to acquire, develop and deepen relationship with a portfolio of premier banking customers in accordance with relevant business...
-
Senior premier relationship manager
3 weeks ago
Singapore OCBC Bank Full timeAt OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop them on both...
-
Senior premier relationship manager
3 weeks ago
Singapore OCBC Bank Full timeAt OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop them on both...
-
Senior premier relationship manager
3 weeks ago
Singapore OCBC Bank Full timeAt OCBC we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank, we have a global network of more than 450 branches and representative offices in more than 15 countries and territories. Most importantly, we invest in our people through our programmes that develop them on both...
-
Relationship development manager
1 month ago
Singapore OCBC Bank Full timeJob Description - Relationship Development Manager - Premier Banking Onshore (24000183) Responsibilities Responsible for the acquisition of new-to-bank (NTB) Premier Banking customers. Prospect, identify, and cross-sell the OCBC Premier Banking value proposition to target segments. Present value proposition to the target audience through collaboration with...
-
Premier Relationship Manager
6 days ago
Singapore CHAPTR CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesOur client, a bank in Singapore, is looking for a Relationship Manager in Consumer Banking to join their Premier banking team!What You’ll Do: Build and manage relationships with retail banking customers, delivering tailored financial solutions. Provide expert advice on banking products, including loans, credit cards, deposits, and...
-
Senior/premier relationship manager
3 weeks ago
Singapore OCBC Bank Full timeJob Description - Senior/Premier Relationship Manager (South Asia - Indonesia / Malaysia / Thailand / Vietnam) (240000 X6)At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are...
-
Premier Relationship Manager
3 months ago
Singapore OVERSEA-CHINESE BANKING CORPORATION LIMITED Full timeRoles & ResponsibilitiesAt OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest established local bank and the World’s Strongest Bank for 2011 and 2012 (as ranked by Bloomberg Magazine), we are committed to invest and develop our people. If you are a go-getter with high level of drive, do come and...