Analyst / Senior Officer, Customer Service Officer, Customer Centre, Group Operations

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities: Handle inbound / outbound...

Roles & ResponsibilitiesThis position reports to the company's operation manager and interfaces with the clinic naturopaths and clients. The officer's role is to support good customer relations, ensure and adopt continuous improvement in service standards, ensure all operational processes run smoothly and cost-efficiently, manage inventory and orders, and...

Roles & ResponsibilitiesJob DescriptionWe are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us...

Role Overview: Responsible for delivering high quality one-stop service by addressing customers' banking needs, resolving issues across all channels of communications, and promoting bank's products and services the DBS Digital Way. This role demands excellent communication skills, attention to detail and a strong understanding of banking procedures and...

Roles & ResponsibilitiesAt Mavis Tuition Centre, we are committed to providing top-quality educational services to help students excel academically. Our experienced educators deliver personalized and innovative teaching methods tailored to each student's needs. We offer a comprehensive range of subjects, ensuring a well-rounded and thorough education. Our...

Job DescriptionAt ST Recruitment Centre, we are seeking a highly organized and detail-oriented Customer Service Officer to join our team.The successful candidate will be responsible for:Booking events slots for members and corporate members, recording golfer's scorecards, and issuing course tickets daily.Ensuring compliance with ISO quality procedures and...

Roles & ResponsibilitiesResponsibilities: Manage all inbound and outbound calls in a timely manner, assisting our clients who are seniors by listening and identifying their needs and providing the right information Identify and escalate cases to senior colleagues Conduct administrative tasks and ensure client needs are followed...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week Able to work on weekends CBD (Near to MRT)Responsibilities Attend to enquiries Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

Roles & Responsibilities- Handle daily operations in the Bowling Centre.- Manage the cashier counter and administration work during operation hours.- Provide excellent customer service to Club members, guests and the public.- Ensure compliance with established games rules during bowling leagues and competitions.- Update and maintain bowler's records and...

Roles & ResponsibilitiesIn your role:Call Centre Support You are the face of the company and first point of contact for the customer. Monitor staff attendance and ensure Call Centre Service Levels are achieved. Conduct briefing for staff and update event information to ensure staff are updated ofcorrect information to inform customers. Handle and follow...

Roles & Responsibilitiesa. Customer Service Officer (CSO) Attend to the daily operations of the centre, including ensuring proper housekeeping and serviceability of facilities and availability of material resources (eg toilet rolls, newspaper for art courses) Assist with centre programs support, NSA verification and attendance taking of clients and...

Roles & ResponsibilitiesMon - Thurs 8:30 a.m. - 6 p.m.Fri 8:30 a.m. - 5:30 p.m.Sat 8:30 a.m. - 12:30 p.m.This role has to promptly & professionally attend to the customers when they walk into our service centres. He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints,...

Roles & Responsibilities Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering incoming phone calls from customers and make appointment for customers. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures;...

Job SummaryWe are seeking a skilled Customer Service Officer to join our team at United Overseas Bank. As a Senior Officer, you will be responsible for delivering exceptional customer service and ensuring high standards of service delivery to our customers.Key ResponsibilitiesMonitor and respond to customer inquiries and issues via various channels.Maintain...

Roles & ResponsibilitiesReputable Enrichment BrandLCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.Job ResponsibilityCustomer Service Officers are key to supporting the daily operations of the business and managing...

Roles & ResponsibilitiesKEY RESPONSIBILITIES Maintain customer satisfaction through face-to-face interactions, phone calls and emails Effectively manage a large volume of incoming calls and emails Effectively resolve customers’ problems through strong and clear interpersonal dialogue Skilfully and calmly manage difficult and angry customers Liaise...

Roles & ResponsibilitiesJOB DESCRIPTIONS Assist in administrative duties pertaining to student and course registration matters. Provide professional service and advice to achieve customer satisfaction. Assist customers with their queries and concerns with a service-oriented attitude. Actively promote the organisation’s programmes to prospective...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business...