Current jobs related to Senior Associate, People Service Delivery Team Lead - Singapore - BNY

  • Associate, People Service Delivery

    1 month ago

    Singapore BNY Full time

    At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit...

  • People Service Delivery Operations Manager

    2 months ago

    Singapore FACEBOOK SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesThe People Service Delivery (PSD) team’s mission is to run the best people focused service delivery business in the industry. We are seeking a person to lead our APAC Service Delivery team.The ideal candidate for this role is someone who has built and managed high performing, operational teams focused on delivering People services...

  • Senior service delivery manager

    7 days ago

    Singapore Singapore Telecommunications Limited. Full time

    The Senior Service Delivery Manager manages the service delivery portfolio across Singtel Commercial Projects. This includes day-to-day operation matters, SLA performance of our managed services, leading our delivery teams across various service functions, and being the client engagement on delivery matters. This role will act as the SPOC for Customer...

  • People Service Delivery Operations Manager

    3 weeks ago

    Singapore FACEBOOK SINGAPORE PTE. LTD. Full time

    Job SummaryWe are seeking a highly experienced and motivated professional to lead our People Service Delivery team in APAC. The ideal candidate will have a strong track record of managing large-scale transformation initiatives and driving operational excellence.As a Transformational Operations Manager at Facebook Singapore Pte. Ltd., you will be responsible...

  • Automotive Repair Team Lead

    2 weeks ago

    Singapore People Profilers Full time

    Job DescriptionAs an Automotive Repair Team Lead at People Profilers, you will be responsible for managing and guiding a team of technicians to perform vehicle service and repair with excellent quality, turnaround time, and productivity to meet customer requirements.Key ResponsibilitiesManage and guide a team of technicians to perform vehicle service and...

  • Senior Associate, Middle Office Team Lead

    1 month ago

    Singapore BNY Full time

    Job Title: Senior Associate, Middle Office Team LeadAt BNY Mellon, we're seeking a highly skilled and experienced Senior Associate to join our Middle Office team as a Team Lead. This role is located in Singapore and offers a hybrid work arrangement.Key Responsibilities:Manage the daily activities of a Middle Office support team, ensuring timely completion of...

  • Senior Service Delivery Manager

    4 months ago

    Singapore Singtel Group Full time

    At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce...

  • Senior Legal Director

    5 days ago

    Singapore Delivery Hero Full time

    Job OverviewDream job for experienced lawyers seeking to spearhead legal strategy in a leading food delivery company!About UsDelivery Hero is a global food delivery powerhouse with operations in 11 APAC markets and 6 Central/Northern European markets. We're looking for a seasoned Senior Legal Director to oversee our Governance, Risk Management, and...

  • Team Lead, Client Service

    3 weeks ago

    Singapore GUIDEPOINT GLOBAL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesGuidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,400 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on...

  • Project director

    2 weeks ago

    Singapore NCS Hong Kong And Singapore Full time

    NCS is a leading technology services firm, operating across Asia Pacific in over 20 cities, providing services and solutions in consulting, digital services, technology, and more. We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse...

  • Service Delivery Lead

    3 weeks ago

    Singapore SANDP1T PTE. LTD. Full time

    Roles & ResponsibilitiesSANDP1T is seeking a highly qualified Service Delivery Lead to join our team and work on projects that impact the lives of many. Our products, including Enterprise Login, Payment Gateways, and Training and Learning Management Systems, are used by over 1,000,000 users. We're looking for passionate professionals to grow and learn with...

  • Front Desk Associate

    2 weeks ago

    Singapore People Profilers Full time

    At People Profilers, we are seeking a highly skilled and organized Front Desk Associate to join our team.Key Responsibilities:Meet and greet visitors, manage visitor arrivals, and issue/return office security access cards as needed.Coordinate conference room bookings via phone or email.Address general inquiries, provide resolution, and direct to relevant...

  • Service Delivery Operations Lead

    4 days ago

    Singapore ADECCO PERSONNEL PTE LTD Full time

    Roles & ResponsibilitiesJob description: As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have...

  • Senior Technical Delivery Lead

    2 weeks ago

    Singapore United Overseas Bank Full time

    Senior Technical Delivery LeadWe are seeking a senior technical delivery lead to join our team at United Overseas Bank. In this role, you will be responsible for leading technical delivery teams and ensuring the successful implementation of software projects.Key Responsibilities:Lead technical delivery teams to achieve project goals and objectives.Develop...

  • Contact centre team lead

    1 week ago

    Singapore People Profilers Pte Ltd Full time

    As part of Group Contact Centre, the Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will: Job Responsibilities: Monitor performance real-time and manage resources / deploy manpower Prepare...

  • Senior Service Delivery Manager

    4 days ago

    Singapore NCS PTE. LTD. Full time

    Roles & ResponsibilitiesNCS is the leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more.We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and...

  • Service Delivery Operations Lead

    4 days ago

    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    Company OverviewZenith Infotech (S) Pte Ltd. is a leading technology firm that strives for excellence in service delivery and operational management.Job Title: Service Delivery Operations Lead - Team Excellence ManagerThe estimated salary for this position is SGD $120,000 per annum, depending on location and experience.About the RoleWe are seeking an...

  • Senior Electrical Engineering Technical Lead

    2 weeks ago

    Singapore CUNDALL SINGAPORE PTE. LTD. Full time

    The RoleWe are seeking an experienced Electrical Engineering Technical expert and lead to join our diverse team in Singapore.As part of the Senior Team and under our Partner/Director, the Associate Director will take responsibility for the operational delivery of projects, the management of project teams, the management of client relationships and the line...

  • Operations & service; admin (team lead)

    1 week ago

    Singapore RecruitFirst Pte. Ltd Full time

    Operations & Service Team Lead (Senior Associate) Preferably comes with Financial Institution/Banking industry | Production (Aircon) environment 5.5 days (alternate Sat)Mon – Fri: 830am – 530pm, Sat: 830am – 1230pmOT expect usually until 7:30pm – 8pm Key Responsibilities: Ensure timeliness and accuracy in all scopes of work within Admin Support...

  • Service Delivery Lead

    4 days ago

    Singapore ZENITH INFOTECH (S) PTE LTD. Full time

    Roles & ResponsibilitiesZenith Infotech (S) is a Tech Recruitment firm with 27 years of presnce in Singapore, supporting our clients in terms of ICT Consultant placements since 1997. Currently we are looking out for experience Service Delivery Lead, proficiency in Service Delivery expernce, together wth Business Operation Management, Operational Excellence,...

Senior Associate, People Service Delivery Team Lead

2 months ago

Singapore BNY Full time
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We're seeking a future team member for the role of Senior Associate, People Service Delivery Team Lead to join our People team. This role is located in Singapore - HYBRID.

In this role, you'll make an impact in the following ways:
  • Leads a Service delivery team who contributes individually, provides supervision and guidance to APAC people Operations team in managing local processes and projects across APAC countries.
  • Projects may include assisting with the implementation of new or updated operational procedures around various Operations activities like Onboarding, Offboarding, Payroll, Audit, regulatory submissions, compensation/benefits, talent administration and relocation, visa and immigration administration etc.,
  • Serves as subject matter expertise in all APAC processes, trains and assigns simple to complex people process to other APAC Operations staff.
  • Acts as a point of contact/escalation for People Solution Center queries and People Operations process, offering guidance and assistance on issues that may be more complicated or unusual and that need more thought or data before involving other People Team Centre of Excellence. Decides on the appropriate action (either by themselves or by referring to the next level) and follows up to ensure resolution.
  • Suggests ways to improve efficiency, customer satisfaction, etc. Helps in implementing Standard Operation Procedures, educating People Solutions Centre team and other People Team stakeholders as needed.
  • Ability to influence stakeholders and unite them around a shared goal and purpose.
  • May help craft guidance to operationalize legislative changes into People Solutions procedures/protocols.
  • Manages the team's execution of assigned activities and solutions, ensuring quality and timeliness. Ensures team has appropriate resources to conduct their work and that they understand each solution, when to escalate and whom to contact.
  • Manage risk by directing the team to execute functions in compliance with internal controls, employment laws covering multiple jurisdictions and other related regulations; manage any internal or external audits assigned to the business unit. Often oversees 1-2 different activities or solutions.
  • Initiates the implementation of process improvements as directed by more senior managers. May suggest process improvements or report on areas for improvement and development opportunities.
To be successful in this role, we're seeking the following:
  • Bachelor's degree or the equivalent combination of education and experience is required
  • 6+ years of total work experience preferred with at least 1 years of management preferred
At BNY, our culture speaks for itself. Here's a few of our awards:
  • America's Most Innovative Companies, Fortune, 2024
  • World's Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
  • Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024
  • Most Just Companies", Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg's Gender Equality Index (GEI), 2023
Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.