Senior Associate, Middle Office Team Lead
3 weeks ago
At BNY Mellon, we're seeking a highly skilled and experienced Senior Associate to join our Middle Office team as a Team Lead. This role is located in Singapore and offers a hybrid work arrangement.
Key Responsibilities:- Manage the daily activities of a Middle Office support team, ensuring timely completion of tasks and aligning team resources accordingly.
- Oversee quality control of processing, work allocation, and workflow of a Middle Office team and outsourced functions in accordance with SLD.
- Review and approve work conducted by more junior levels, performing analysis and research on complex transactions and identifying solutions to inquiries.
- Ensure the volume of work produced meets product/service standards and exceeds quality standards, and is properly reviewed and documented.
- Serve as a subject matter expert, conducting research to gather information on complex transactions and providing answers to escalated inquiries.
- Manage reconciliation analysis, break assignment, and resolution of reconciliation breaks.
- Provide oversight on review of exceptions, ensuring all internal, external, and regulatory procedures were followed.
- Exercise judgment and collaborate with internal and external stakeholders to resolve reconciliations of accounts for complex or atypical transactions.
- Direct, motivate, and develop staff, maximizing their individual contribution, professional growth, and ability to function effectively as a team.
- Provide product knowledge and technical assistance on moderately complex problems, acting as the team's initial point of contact for issues requiring escalation.
- Participate in monthly end-client statement workflow, ad hoc reporting, and incident management.
- Bachelor's degree in finance or the equivalent combination of education and experience is required.
- 5-7 years of total relevant work experience preferred.
BNY Mellon is a leading global financial services company with a strong culture of excellence. We offer highly competitive compensation, benefits, and wellbeing programs, as well as access to flexible global resources and tools for your life's journey. Our benefits and rewards include generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
We're proud to be recognized as one of the most innovative and admired companies in the world, with a commitment to doing what is right. Join us in making a difference and shaping the future of finance.
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