APAC Global Revenue Operations Business Partner

1 month ago

Singapore Worldpay Full time
Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.

We're looking for a Global Revenue Operations Business Partner to join our ever-evolving Finance team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

Global Revenue Operations is responsible for business-critical operational processes across our merchant lifecycle spanning Billing, Partner Payments, Tax Operations and Collections. This is coupled with supporting business growth through simplifying and transforming our merchant experience and providing value-add analytics and assurance over everything we do. We work hand in hand with the commercial account teams to provide an internal single point of contact for prevention and resolution of revenue and margin issues across our platforms to ensure we enhance our customer's experience with WorldPay. The team partner key stakeholders to optimize processes and put in place the necessary checks and balances to ensure our merchant's financial success.

What you'll own

As a GRO Business Partner you will act as a single point of contact for the APAC Commercial Account Management team rolling out the GRO service offering, supporting key merchants and leveraging the full value of Global Revenue Operations.

This is a highly visible role and critical to its success is the ability to partner our key stakeholders to deliver customer trust through continuous improvement and scaling of processes and controls.

You will collaborate closely with teams in Global Finance Operations and other internal stakeholders across Finance, Merchant Operations and Application Support & Development simplifying our processes and building for the future. Aligned to this, you will govern the delivery of strategic change with relevance to the region and ensure our processes and control frameworks keep pace and protect our merchant CX and mitigate financial risks to Worldpay.

The role is a fantastic opportunity to directly influence the success of our Tier 1 merchants in APAC, a region that is hugely important to the long-term growth and success of Worldpay.

  • Partnering the Commercial Account Management team to deliver a tailored approach to delivering sustainable improvement in our merchant CX.

  • Acting as a single point of contact for resolution of Billing and Collections queries, ensuring responsiveness and timeliness.

  • Working hand in hand with Commercial Account Management to maximize the strategic and operational potential of GRO, simplify processes and scale future growth opportunities.

  • Accelerating assurance coverage and delivery of financial benefits specific to APAC P&L.

  • Implementing a contract to bill reconciliation process for all Tier 1 APAC merchants, validating merchant charging.

  • Providing an assurance and governance framework over strategic change to make sure we get it right for time for our merchants.

  • Reducing manual processes so WP teams can focus on value creation.

  • Other related duties as assigned.

Where you'll own it

You'll own it in our APAC hubWith hubs in the heart of city centers and tech capitals, things move fast in APAC. We pride ourselves on being an agile and dynamic collective, collaborating with different teams and offices across the globe.

What you bring

  • Demonstrable experience of business partnering stakeholders and leading virtual teams to deliver change, process, issue resolution and financial improvement initiatives.

  • Solid change management experience: the ability to influence, gain acceptance for and govern change effectively.

  • Proven experience in the design and delivery of assurance control frameworks that keep pace with business change and emerging risks and a clear understanding of financial principles.

  • Excellent analytical skills that enable you to use data to tell a story and bring key insights to life for non-technical audiences.

  • The ability to communicate effectively both in writing and verbally.

  • Strong delivery skills: the ability to plan and track initiatives effectively and identify and mitigate risks to successful outcomes.

  • You are a focused and proactive self-starter, comfortable with autonomy.

  • Strong Excel & PowerPoint Skills

Added bonus if you have:

  • Experience working in an assurance, revenue or billing function in Financial Services or a high-volume transactional environment.

  • Previous experience in payments/fintech is preferred but not essential.

• Experience in using data analysis tools such as Tableau or Power BI.

Worldpay perks - what we'll bring for you

We know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.

  • A competitive salary and benefits.

  • Time to support charities and give back to your community.

  • Parental leave policy.

  • Global recognition platform.

  • Virgin Pulse access.

  • Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

  • Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.

  • Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

  • Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can't wait to hear from you.

To find out more about working with us, find us on LinkedIn.

#LI-CW2

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

  • APAC Global Revenue Operations Business Partner

    1 month ago

    Singapore Worldpay Full time

    About the RoleWe are seeking a highly skilled Global Revenue Operations Business Partner to join our APAC team. As a key member of our Finance team, you will play a critical role in helping us unleash the potential of every business.Key ResponsibilitiesPartner with the Commercial Account Management team to deliver a tailored approach to improving merchant...

  • APAC Global Revenue Operations Business Partner

    3 weeks ago

    Singapore Worldpay Full time

    Job Title: APAC Global Revenue Operations Business PartnerAbout the Role:We are seeking a skilled APAC Global Revenue Operations Business Partner to join our Finance team. In this role, you will partner with the Commercial Account Management team to deliver a tailored approach to improving merchant customer experience.Key Responsibilities:Act as a single...

  • APAC Demand Generation: Revenue Expert

    1 week ago

    Singapore Stripe Full time

    About StripeStripe is a leading financial infrastructure platform that empowers businesses to thrive. As a global company, we're dedicated to increasing the GDP of the internet and making a lasting impact. Our mission is to unlock new opportunities for entrepreneurs, innovators, and businesses alike.About the RoleWe're seeking a seasoned Demand Generation...

  • Senior director revenue operations, apac

    2 weeks ago

    Singapore This Is An IT Support Group Full time

    Job Description Position Title: Senior Revenue Operations Director, APAC Location: Singapore Your role We are seeking a dynamic and strategic individual to join our team as the Regional Revenue Operations Lead for APAC. In this key role, you will be responsible for partnering across the global and regional teams to drive consistent Revenue Operations...

  • Global Revenue Performance Senior Manager/Manager

    4 weeks ago

    Singapore DYSON OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob OverviewWe are seeking an experienced Senior Manager / Manager to drive global revenue insights for Home or Audio and New Category, as well as Revenue Performance for the Americas or EMEA region. This is a matrix role which will have global oversight of the Category performance, as well as regional depth of P&L optimisation. This...

  • Chief Revenue Growth Manager

    4 weeks ago

    Singapore DYSON OPERATIONS PTE. LTD. Full time

    Key ResponsibilitiesAs a key member of the Dyson Operations PTE. LTD. team, you will be responsible for leading revenue performance management for the Home Business Unit, ensuring alignment with global Business Unit objectives. You will have oversight, input, and analyse product lifecycle in market from a commercial perspective, including global product...

  • Global Revenue Optimisation Manager

    4 weeks ago

    Singapore DYSON OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the RoleReporting to the Global Revenue Optimization Lead, the Global Revenue Optimization Manager will lead our Brand Building Investments (BBI), while identifying growth opportunities. This role will focus on establishing governance, refining processes, and enhancing performance across global Regions and Markets. The...

  • Senior director revenue operations, apac

    5 days ago

    Singapore This Is An IT Support Group Full time

    Job DescriptionPosition Title: Senior Revenue Operations Director, APACLocation: SingaporeYour role We are seeking a dynamic and strategic individual to join our team as the Regional Revenue Operations Lead for APAC. In this key role, you will be responsible for partnering across the global and regional teams to drive consistent Revenue Operations functions...

  • Business Development Manager

    4 weeks ago

    Singapore BUNKER PARTNER APAC PTE. LTD. Full time

    Roles & ResponsibilitiesBunker Partner is an independent global trader of marine fuels and bulk commodities with in-depth knowledge of the shipping industry. Today, we have trading offices in Estonia, Cyprus, Singapore, UAE, Greece, Germany and Denmark. We have a great team of 80+ professionals worldwide.The company has also been featured by the Financial...

  • Director, revenue operations

    2 weeks ago

    Singapore The Trade Desk, Inc. Full time

    The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising. Handling over 1 trillion queries per day, our platform operates at an unprecedented scale. We have also built something even stronger and more valuable: an award-winning culture based on trust,...

  • Director, dei business partner, apac

    2 weeks ago

    Singapore Warner Media, LLC. Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters...

  • APAC HR Business Partner

    3 weeks ago

    Singapore cellebrite Full time

    About the RoleThe APAC HR Business Partner will be based in Singapore and responsible for all APAC regions. This role will include leading, coaching, developing, and carrying out best practices HR initiatives. The HR Business Partner will work on projects and programs, including the New Employee Orientation (NEO) onboarding process, employee performance and...

  • Director, dei business partner, apac

    5 days ago

    Singapore Warner Media, LLC. Full time

    Welcome to Warner Bros. Discovery... the stuff dreams are made of. Who We Are... When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are thestorytellersbringing our characters...

  • Global Mobility Operations Manager

    4 weeks ago

    Singapore INS Global Full time

    Global Mobility Operations ManagerAt INS Global, we're redefining how companies expand their businesses abroad. Join our team as a Global Mobility Operations Manager, where you'll play a pivotal role in managing our mobility program and ensuring seamless delivery of services to our clients worldwide.About UsINS Global is a one-stop solution for companies...

  • Director of Global Revenue Operations

    6 days ago

    Singapore The Edge Partnership Full time

    Job SummaryWe are seeking a highly experienced Director of Global Revenue Operations to oversee the smooth and efficient operation of our global credit control and billing processes and teams.About The RoleAs the primary contact within the Finance team, you will be responsible for executive-level assessments of WIP and debt balances.You will lead a large...

  • People business partner

    3 days ago

    Singapore PayPal Full time

    The Company Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale...

  • Popeyes restaurant operations sr. manager apac

    3 weeks ago

    Singapore 5500 PLK APAC Pte. Ltd. Full time

    Popeyes Restaurant Operations Sr. Manager APAC Ready to make your next big professional move? Join us on our journey to achieve our big dream of building the most loved restaurant brands in the world. Restaurant Brands International Inc. is one of the world's largest quick service restaurant companies with over $40 billion in annual system-wide sales...

  • People business partner

    3 days ago

    Singapore PayPal Full time

    The Company Pay Pal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, Pay Pal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale...

  • Commercial operations director, apac

    1 week ago

    Singapore MyGwork - LGBTQ+ Business Community Full time

    Leica Biosystems' mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. We're a global leader in cancer diagnostics with the most comprehensive portfolio from biopsy to diagnosis. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence. Our...

  • Fusion - finance excellence partner - apac insights & regional partnering chapter

    2 weeks ago

    Singapore F. Hoffmann-La Roche AG Full time

    FUSION - Finance Excellence Partner - APAC Insights & Regional Partnering Chapter FUSION - Finance Excellence Partner - APAC Insights & Regional Partnering Chapter Location: Central Singapore Time Type: Full time Posted On: 2 Days Ago End Date to Apply: November 16, 2024 Roche fosters diversity, equity and inclusion, representing the communities we serve....