Chat + Email Customer Service Associate

You will be part of the team in delivering service excellence and customer satisfaction in the Contact Centre. He/ She will attend to phone enquiries from policyholders and financial representatives and live chats from financial representatives, effectively maintaining the Contact Centre's high level of accessibility. Job Description:Attend to enquiries and...

Job Description:• Provide professional, accurate and prompt response to participants  on their enquiries, technical assistance via voice calls, emails, live chats, etc. • Understand the needs  and provide timely and accurate information/assistance. • Coordinate and liaise with relevant stakeholders to ensure issues/queries are followed up and...

What We're Looking for Why TP We are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Guyana and the world. We don't stop innovating and we always go beyond.Are you ready to be part of the TOP TeamWhat you'll do as...

What We're Looking for Why TPWe are experts in digital business services in 95 countrieswith nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team!What you'll do as a Customer...

Job scope: Respond to customer inquiries via phone, email, and chat with professionalism. Process orders, returns, and exchanges efficiently. Resolve customer issues and escalate when necessary. Maintain accurate customer records. Optimise customer satisfaction of each customer   Who we are looking for: Previous customer service experience...

To facilitate email queries from policyholders, distribution representatives, and business partners regarding our products and services, thereby contributing to an overall positive customer experience.Job ResponsibilitiesEnsure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround timeManage and resolve...

As a Customer Success Sales Associate, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers. Responsibilities: - Customer Interactions: Respond promptly to customer...

As a Customer Success Sales Associate, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers.Responsibilities:- Customer Interactions: Respond promptly to customer inquiries via...

As a Customer Success Sales Associate, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers. Responsibilities: Customer Interactions: Respond promptly to customer inquiries...

As a Customer Success Sales Associate, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and fostering strong relationships with our valued customers.Responsibilities:Customer Interactions: Respond promptly to customer inquiries via...

Responsibilities:Provide prompt and courteous support to users of our platform via email, chat, and other channels.Assist users with account-related inquiries, troubleshooting trading issues, and navigating platform features.Collaborate with development teams to resolve technical issues and improve platform performance.Stay informed about cryptocurrency and...

Join the team as a Live Chat Officer Salary: $2400 - $2900Location: Havelock RdContract Period: 1 Year (Aug '24 to July '25) Working Hours: 8:30am - 5:30pm (Excluding PH) Job Responsibilities:Respond to customer inquiries and issues.Engage with customers Address queries effectively.Resolve customer issues efficiently and deescalate when necessary.Manage...

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!Responsibilities:Handle inbound / outbound calls, emails, and chats from...

Job Highlights:•Professional training provided•Fun and lively work environment•Learning and development•5 days' work weekWe are looking for a dynamic and customer-centric individual to join our call center team. You will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU,...

RecruitFirst is hiring! You will be outsourced to:📍Location: Bishan (nearest mrt: Bright hill /Bishan)💰Salary: $2000-2300/month (depending exp)⏰Duration: ASAP - 6 months contract ⏰Working hours: 4 weekdays + 1 weekend, 10am - 7pmJob Description:•Replying to email/chat enquires (no calls)•Backend administration dutiesRequirements:✅ Min...

You will be part of a team, providing customer service and technical support for hardware products and services. You will be responsible for repairing some basic product issues using diagnostic tools. The services will be provided via email, online chat, telephone and specified social-media platforms, in response to contacts from users including customers...

Job Description:Handle all incoming customer calls, queries and complaints in a promptly, efficient and professional mannerProcess customers order both online and offline.Update customer on the status of their order or deliveryProvide high level telephone, email and web chat support to our customersEnthusiastically assist in resolving customers' concerns on...

Attend to phone-in enquiries, email correspondences and online chats on SPH newspaper and magazine subscriptions, promotions and delivery issues. Good communication (verbal & written) and problem solving skills Digitally savvy and can assist in troubleshooting of digital and technical issues Passionate about customer service with a cheerful disposition ...

Job Descripition:Customer Service Officer (Call Center)Key Accountabilities1. Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)2. Achievement and maintenance of customer satisfactionJob Responsibilities & DutiesAttend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if...

Job Description:- Handle customer queries and reply professionally- Prepare invoices and delivery documents for drivers and customers- Assist in delivery schdule planning- Handle customer service and provide first level of support- Provide quality customer service to customers via email and phone chats- Clarify and understand customer needs and requirements-...