Live Chat Officer
3 weeks ago
Join the team as a Live Chat Officer
Salary: $2400 - $2900
Location: Havelock Rd
Contract Period: 1 Year (Aug '24 to July '25)
Working Hours: 8:30am - 5:30pm (Excluding PH)
Job Responsibilities:
- Respond to customer inquiries and issues.
- Engage with customers
- Address queries effectively.
- Resolve customer issues efficiently and deescalate when necessary.
- Manage multiple chat conversations while maintaining quality and attentiveness.
- Record interactions, feedback, and issues for future reference.
Job Requirements:
- At least a Diploma/Degree in any field.
- Has a passion for customer service.
- Those without experience are welcome to apply.
- Preferably digitally-savvy
Adrina HoCornerstone Global Partners Pte. Ltd.EA License Number: 19C9859
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