Live Chat Officer

3 weeks ago


Singapore CORNERSTONE GLOBAL PARTNERS PTE. LTD. Full time

Join the team as a Live Chat Officer

Salary: $2400 - $2900

Location: Havelock Rd

Contract Period: 1 Year (Aug '24 to July '25)

Working Hours: 8:30am - 5:30pm (Excluding PH)

Job Responsibilities:

  • Respond to customer inquiries and issues.
  • Engage with customers
  • Address queries effectively.
  • Resolve customer issues efficiently and deescalate when necessary.
  • Manage multiple chat conversations while maintaining quality and attentiveness.
  • Record interactions, feedback, and issues for future reference.

Job Requirements:

  • At least a Diploma/Degree in any field.
  • Has a passion for customer service.
  • Those without experience are welcome to apply.
  • Preferably digitally-savvy

Adrina HoCornerstone Global Partners Pte. Ltd.EA License Number: 19C9859


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