Customer Service Officer-Email Agent

Roles & ResponsibilitiesJob Description: As an Email Agent, you will be responsible for responding to customer inquiries, resolving issues, and providing support via email. You will work closely with our customer service team to ensure that all customer inquiries are addressed promptly and professionally. This role requires strong written communication...

Job Description: As an Email Agent, you will be responsible for responding to customer inquiries, resolving issues, and providing support via email. You will work closely with our customer service team to ensure that all customer inquiries are addressed promptly and professionally. This role requires strong written communication skills, attention to detail,...

To facilitate email queries from policyholders, distribution representatives, and business partners regarding our products and services, thereby contributing to an overall positive customer experience.Job ResponsibilitiesEnsure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround timeManage and resolve...

MNC company located at Gul Lane looking for Logistics Customer Service AgentReporting to: Customer Service ManagerLocation: Gul Lane (Tuas)/ Ubi MRTResponsibilities: Process customer orders/enquiries daily by Email, fax, or phone call. Coordinate and correspond to customer/sales order status. Coordinate with internal department to ensure smooth...

CUSTOMER SERVICES AGENTS (FULL NAME - NIGHT SHIFT)You play a vital role in creating a memorable experience for all our passengers. As a Customer Services agent, you may be assigned different roles such as checking-in, greeting passengers upon their arrival and ensuring a smooth departure process. You could also be called upon to assist with special...

Roles & ResponsibilitiesJob Responsibilities:- Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and enquiries for air, arrange air export booking with the airlines / co-loader Agents.- Follow up on clients', help to do air export billing, invoice verification and handle rate disputes- Coordinate with customers,...

Come join us to express your Andaz as Reservations Agent if the following describes you.You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Reservation Agent, you will be responsible to provide an excellent...

Job Vacancy: Customer Service OfficerRequirement: Singapore/PRWorking Area: Buroh StreetWorking hours: 8.30am - 5.30pm, 5 days workJob Scope: . Handle customer service hotline and provide first level of support . Provide quality customer service to customers over phone or email . Co-ordinate with internal staff and ensure closure of all customer service...

Roles & ResponsibilitiesJob Vacancy: Customer Service OfficerRequirement: Singapore/PRWorking Area: Buroh StreetWorking hours: 8.30am - 5.30pm, 5 days workJob Scope: • Handle customer service hotline and provide first level of support • Provide quality customer service to customers over phone or email • Co-ordinate with internal staff and ensure...

Roles & ResponsibilitiesCome join us to express your Andaz as Reservations Agent if the following describes you.You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Reservation Agent, you will be responsible...

-Handle Customers' Emails/Whatsapp/Phone calls.-Create Job Orders and Billings.-Work with Operations Team to fulfill orders received.-Other related ad hoc duties.

Roles & Responsibilities1) Coordinate adhoc / consolidation booking with customer and booking of space with airline.2) Coordinate rates quotation with airline and provide rates to sales team for quotation to customer.3) Monitor consolidations for various destination, monitor on the space and rates.4) Send flight schedules to customer upon confimation.5)...

Roles & ResponsibilitiesKEY RESPONSIBILITIES Maintain customer satisfaction through face-to-face interactions, phone calls and emails Effectively manage a large volume of incoming calls and emails Effectively resolve customers’ problems through strong and clear interpersonal dialogue Skilfully and calmly manage difficult and angry customers Liaise...

Customer Service AgentLocation: Tuas (company bus from Boon Lay, Jurong east, CCK, Outram, Bedok MRT)Duration: 12 month contract , conversion possible based on performanceMon-Fri 8.15-5.00pm JOB SCOPE Process customer orders/enquiries daily by email, fax, or phone call. Close follow up with business units on billing; generating monthly report and posting of...

Handle inbound enquiries from customers on banking products and services. Understand customers' needs and provide 1st call resolutions. Solicit customer feedback, identify problem trends and recommend improvement actions. Process waivers Adherence to duty roster Ensure all calls are provided within the agreed Service Quality such as Product knowledge and...

Job Descripition:Customer Service Officer (Call Center)Key Accountabilities1. Achievement of a good Balanced Score Card (comprising Unplanned Leave, Punctuality, Productivity, Compliments)2. Achievement and maintenance of customer satisfactionJob Responsibilities & DutiesAttend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if...

Job Responsibilities:Respond to customer enquiries through emails / over the phone / online system / over the counterRecord customer request in customers' accountsTelemarket our product and services to current and new customersUpdate job knowledge by participating in various training opportunitiesJob Requirements:Speak Good English & MandarinPreferably 1...

KEY RESPONSIBILITIESMaintain customer satisfaction through face-to-face interactions, phone calls and emailsEffectively manage a large volume of incoming calls and emailsEffectively resolve customers' problems through strong and clear interpersonal dialogueSkilfully and calmly manage difficult and angry customersLiaise with third-party service contractors...

Job Responsibilities:- Provide support to assigned customers / Overseas Agents in handling sales quotations, RFI, RFQs and enquiries for air, arrange air export booking with the airlines / co-loader Agents.- Follow up on clients', help to do air export billing, invoice verification and handle rate disputes- Coordinate with customers, sales personnel,...

Hostel/hotel looking for customer service officer.Location: Near Rochor/Jalan Besar/Little India/Paya Lebar MRT stationScope: check-in, check out, answer inquiries, provide services eg attraction tickets.Basic housekeepings.No prior knowledge is required, training will be provided.Career progression opportunity available.To apply, please either apply via...