Reservations Agent

Come join us to express your Andaz as Reservations Agent if the following describes you.You are service-oriented and passionate in achieving customer satisfaction. You are also a good team-player and at the same time a confident individual, willing to learn and take on new challenges. As the Reservation Agent, you will be responsible to provide an excellent...

An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott)- Duxton Reserve, Autograph Collection Hotel (Marriott)- The Vagabond Club, a Tribute Portfolio Hotel (Marriott)- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Garcha...

COMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group's signature brands - COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as Michelin-starred gourmet concept...

Reservations Executive / Assistant Reservations ManagerWe are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of all reservations,...

An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott)- Duxton Reserve, Autograph Collection Hotel (Marriott)- The Vagabond Club, a Tribute Portfolio Hotel (Marriott)- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Garcha...

The Reservations Officer responds to reservation requests from guests, travel agents, and referral networks made through various communication platforms. He/She ensures that reservation hotlines are attended to at all times to meet daily business needs, and is responsible for creating, updating and maintaining reservation bookings promptly in accordance with...

As an Airline Reservation Officer, you are required to provide travel information over the telephone/email to customers of the airline. You will need to attend to walk-in as well as travel agencies' inquiries. You must ensure that you are informed of the airline you are handling typically the flight schedules, fare information, auxiliary services, and other...

Job Responsibility Reservations/OTS Agent:Responsible for handling telephone enquiries, accepting reservations and subsequently inputting it into the system.Report directly to the Reservations ManagerBe well versed in ResavisonWork closely with all Front Office and Sales & Marketing providing lead advice and constant 'feedback' concerning both enquiries and...

Job Responsibilities:Checking of Next Day's ArrivalsKeep one informed of the available rooms for sale and help maximize room sales by up-sellingAttend to all incoming calls with pleasant and polite manner following the SOPsConfirm and process the reservations received from telephone calls accordingly to the established proceduresRespond promptly and...

Position Overview The Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The RoleAnswer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.Communicate pertinent guest information to designated departments/personnelPass on...

About City ToursCity Tours, established in 1971 in Singapore, aims to be the leader in providing value and exceptional experiences for Asia's tours and attractions. The company offers unique experiences such as FunVee™ Open Top Bus Tours and Captain Explorer DUKW™ Tour.Job DescriptionUnder general supervision, in a customer service call centre...

Job Summary:We are seeking a highly motivated and customer-focused individual to join our client's team as a Guest Relations Agent/ Officer (Call Centre). In this role, you will play a crucial part in ensuring the smooth operation of daily tasks and delivering exceptional service to their guests.Responsibilities:Address guest inquiries and requests promptly...

Work location: Raffle PlaceType of employment: full-time, commencing immediately on full salary after completing 2 month probation time.SGD 2,800 - SGD 3,300Our successful candidate'smain dutiesinclude:. reservation, ad-hoc/group booking, ticketing & sales report. After-sales tasks, e.g. schedule change, rebook, reroute, re-issue & refund. Flight inventory...

Roles & ResponsibilitiesWork location: Raffle PlaceType of employment: full-time, commencing immediately on full salary after completing 2 month probation time.SGD 2,800 - SGD 3,300Our successful candidate'smain dutiesinclude:• reservation, ad-hoc/group booking, ticketing & sales report;• After-sales tasks, e.g. schedule change, rebook, reroute,...

Responsibilities:Client Relationship Management:Cultivate and maintain strong relationships with B2B clients, including travel agents, tour operators, and corporate partners.Understand client preferences and travel requirements to provide tailored solutions for FIT/Group/MICE bookings.Reservation Handling:Process and manage reservations for FIT travelers and...

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay.Key Responsibilities:Check-In/Check-Out:Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's services and...

Be a catalyst for change and drive sustainability forward with us at The Westin Singapore, where your passion transforms into meaningful action.As a Guest Services Agent for Service Express, you will be tasked to: Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices.Operate...

The main responsibilities and tasks of this position are listed as, but not limited to the following:Organize and manage the Front Desk Counter with tact and diplomacy.Check VIP/Wedding rooms are blocked for arrival.Check room change book for any room change to follow up.Check and resolve traces.Prepare and tally show rooms available.To monitor for Travel...

Position Summary: The Guest Service Agent/Executive plays a key role in ensuring positive guest experiences by providing exceptional customer service at all touch points of the guest's stay. Key Responsibilities: Check-In/Check-Out: Greet guests upon arrival, assist with check-in procedures, and provide relevant information about the hotel's...

Job Responsibilities1. Answers all incoming/outgoing calls coming through our private branch exchange (PBX) system in a professional and courteous manner.2. Applies Hotel's standard verbiage in all guest communications via PBX system.3. Screens callers to know the purpose of call and transfers to the respective offices or staff accurately.4. Provides general...