Reservation and Call Center Executive

Job Title: Operations and Call Center ExecutiveLocation: Singapore Job Type: Full-TimeJob Description:We are seeking a motivated and detail-oriented Operations and Call Center Executive to join our dynamic team at UGKS LIMOUSINE. This role is crucial for ensuring the smooth operation of our airport transfer limousine services and providing exceptional...

Job Description:As a Call Center Representative, you will be the first point of contact for our customers, providing them with assistance, information, and support. Your responsibilities will include:Handling inbound and outbound calls in a timely and professional manner.Addressing customer inquiries, concerns, and complaints with empathy and...

Job Description:Manage day-to-day call center operation of logistics/e-commerce businessEnsure smooth running of daily processes to meet service commitment levelAssists with taking agents' calls if they can't handle the workloadOversee and drive team to achieving related KPIs and overall performanceEnsure that all agents are working effectively and follow...

Reservations Executive / Assistant Reservations ManagerWe are looking for a dynamic and enthusiastic Reservations Executive or Assistant Reservations Manager to join our team. The role encompasses all aspects of reservations for the hotel. Reporting to the Director of Revenue, you will be responsible to maintain an accurate record of all reservations,...

Manage room reservation through emails and phone calls effectively on online and offline channels.Ensure all reservation details are accurately keyed into systemHandle enquiries, quotations, proforma invoices, rooming lists and event orders for offline channelsPromote the products and services EA Licence No. 16C7962

SCOPEReporting to the Reservations Supervisor, the Reservations Executive is responsible for the accurate recording and processing of reservations as well as the maximization of room sales through pro-active selling and up-selling techniques. He/She handles all reservations requests via telephone, email, fax and internet in a friendly, efficient and prompt...

Daily allocation and management of room inventory and rates on all channelsAnalyse competitor benchmarking through price comparisons: pricing/inventory analysis, reviewing international and local competitors both B2B & B2C.Develop pricing strategies to maximise hotel sales generation and optimise revenue growth.Process individual, group reservations & OTA...

Roles & ResponsibilitiesJob Responsibilities1. Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional manner2. Ensures all booking details are accurately entered into the computer system3. Responds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential...

As a Reservation Executive, We Rely On You ToProvide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunitiesAssist to maintain effective booking processes and follow through guest bookingsDeliver an exceptional customer experience at the point of booking with both telephone and email...

Position StatementA Reservations Executive is responsible for ensuring the smooth and efficient operations of the Reservations department in the hotel's continuing effort to deliver outstanding guest service and maximizing room revenue with focus on achieving and exceeding revenue targets.What will you be doing?As Reservations Executive, you will be...

Job Responsibilities Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional mannerEnsures all booking details are accurately entered into the computer systemResponds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential mannerFiles and maintains...

Job Responsibilities Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional mannerEnsures all booking details are accurately entered into the computer systemResponds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential mannerFiles and maintains...

Job Responsibilities1. Assist Senior Reservations Officer in processing individual and group reservations in a systematic and professional manner2. Ensures all booking details are accurately entered into the computer system3. Responds to guest requests via faxes, vouchers, mails and internet correspondence in a timely and confidential manner4. Files and...

We are looking for a highly motivated individual with call centre experienceAdecco is partnering our client, a leading bankThe Talent:Minimum GCE O-Level graduates with 1-2 years of call center experience.Able to commit to 44 hours per week (5.5 days of work)Job DescriptionProvide first call resolution to users who called into our hotline which is public...

Job DescriptionDemonstrates a comprehensive understanding of the Hospitality sector, staying attuned to market trends and securing new reservations sales against competitors.Manages forecast versus actual reservation sales data, oversees Reservations administration, and implements enhanced procedures.Controls the team's annual operating budget, reviews staff...

Reporting to the Revenue & Reservations Manager, the incumbent will be required to:Handle guest telephone and email inquiries, and improve guest experience score.Offer appropriate room types, price inclusions, upsell and handle price objections.Ensure all reservations are thoroughly reviewed prior to guest's arrivalReview daily reservation booked,...

Responsibilities :Answering help desk telephones and email, and responding to basic customer inquiriesAssisting customers in resolving basic technical issues by providing scripted guidance regarding software and hardware issuesAbility to resolver/refer complex technical problems through defined escalation processIdentify, evaluate and priorities customer's...

Roles & Responsibilities• Provide professional, accurate and prompt response to participants (Ptcp) or members of the public (MoP) on their enquiries, technical assistance via voice calls, emails, live chats, etc.• Understand the needs of Ptcp/MoP and provide timely and accurate information/assistance.• Coordinate and liaise with relevant stakeholders...

Job Responsibilities:Checking of Next Day's ArrivalsKeep one informed of the available rooms for sale and help maximize room sales by up-sellingAttend to all incoming calls with pleasant and polite manner following the SOPsConfirm and process the reservations received from telephone calls accordingly to the established proceduresRespond promptly and...

Roles & ResponsibilitiesDescription Job location: Jalan Buroh 12 months contract with 1 month of completion bonus Company Transport at multiple MRT stations 5 day work week (Monday-Friday, 8.30am-5.30pm) No shift work DKSH is a certified Great Place to Work!Job summary Handle sales orders, customer and client enquiries/complaints. Provide high...