Customer Service Associate
1 month ago
Job scope:
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Respond to customer inquiries via phone, email, and chat with professionalism.
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Process orders, returns, and exchanges efficiently.
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Resolve customer issues and escalate when necessary.
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Maintain accurate customer records.
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Optimise customer satisfaction of each customer
Who we are looking for:
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Previous customer service experience preferred.
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Excellent communication and problem-solving skills.
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Exhibit attention to detail and accuracy in their work.
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Bring a positive attitude
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