Customer Service Associate
4 weeks ago
Exciting news We are on a growing journey and building a stellar team
At Sunnystep, we are not just building leaders - we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.
Why should you be part of Sunnystep's success
We are an innovative force in consumer retail with a clear brand purpose - we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.
We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with an unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivaled comfort but also leaves a positive impact on the planet.
Customer Service Associates play a crucial role in fostering customer satisfaction and contributing to the overall success of the retail business.
You will be -
- An advocate for Sunnystep products among customers, corporate clients, and retail partners address their concerns and respond to their inquiries in a prompt manner
- Responsible for addressing inquiries, monitoring complaints, and feedback through various channels of communication
- Engaging with consumers in the product development process by channeling their feedback to the team, addressing product quality issues, and collecting new ideas for product development
- Maintaining and regularly engaging with customer groups on social media and chat channels such as WhatsApp
- Engaging with our online customers regularly with live-streaming activities on various e-commerce and social media platforms
- Sending out newsletters regularly to our customer base keeping customers informed about new product launches and marketing activities
- Planning and closely working with our retail partners with promotional activities and events
- Organizing regular client engagement and appreciation events, both online and offline, adding value to our customers and keeping them engaged in our community
- Sourcing and sending appreciation gifts to VIPs in our community
We want to speak with you if you are/have -
- Passionate about customer service and experience
- Excellent and positive service attitude
- Hardworking and highly proactive
- Excellence in critical thinking and analytical skills
- Self-motivated, result-oriented, independent, and able to multi-task
- A good team player with excellent interpersonal and communication skills
- Able to work under stress and thrive in a fast-paced environment
Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody's journey of possibilities.
We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Talent Acquisition Manager, Sheryl Elnar - [HIDDEN TEXT].
-
Customer Service Associate
2 days ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeRoles & ResponsibilitiesCustomer Service Associates5.5 Days; 11am-8pm/11am-4pm$2500-$3000 (Depends on experience)Location: North Bridge Road [ City Hall ]Job Scope: Perform a variety of tasks to offer exceptional service to customers. Communicating with customers in-person and over the phone. Monitoring customer satisfaction levels. Communicate and...
-
Customer Service Associate
3 weeks ago
Singapore Yeap Transport Pte. Ltd. Full timeWith over 40 years of track record, Yeap Transport Pte Ltd (YTPL) is a key market leader in bus fleet management serving the international school community. We are constantly innovating and improving our services to be among the industry benchmarks, pivoting and investing in technology solutioning to better serve the needs of our stakeholders. As we grow our...
-
Customer Service Cum Admin
4 weeks ago
Singapore Avant Logistic Service Pte. Ltd. Full timeJob Responsibilities: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors - Manage any payment issues with...
-
Senior Customer Service Associate
3 weeks ago
Singapore NUHS Singapore Full timeSenior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provideContact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expectedto work in a fast-paced environment andbechallenged with...
-
Customer Service Cum Admin
4 weeks ago
Singapore Avant E-commerce Service Pte. Ltd. Full timeJob Responsibilities: - Communicate with external stakeholders for delivery orders - Call customers to arrange for the delivery of goods - Receive callbacks from customers and deal with any customer queries - Check on status of parcels using internal operation backend system - Handle payment from suppliers and vendors - Manage any payment issues with...
-
Customer Service Associate
7 days ago
Singapore SUNNYSTEP PTE. LTD. Full timeRoles & ResponsibilitiesExciting news! We are on a growing journey and building a stellar team!At Sunnystep, we are not just building leaders – we are cultivating a dynamic team that thrives on innovation, collaboration, and collective success.Why should you be part of Sunnystep’s success?We are an innovative force in consumer retail with a clear brand...
-
Sales Associate
6 days ago
Singapore Home Service & Solutions Enterprise Full timeLooking for Sales AssociateResponsibilities:1. End-to-end operations of a retail stores.2. Driving the store's sales performance and service performance.3. Oversees the order fulfilment processes for customers.4. Develop service operations that better suits customers as they are customer facing role.5. Demonstrate effective communication skills and ensure...
-
(80% English) Customer Service Associate
1 month ago
Singapore Teleperformance Full timeWhat We're Looking for Why TPWe are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Colombia and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team!What you'll do as a...
-
(90% English) Customer Service Associate
1 month ago
Singapore Teleperformance Full timeWhat We're Looking for Why TPWe are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team!What you'll do as a...
-
(Advanced English) Customer Service Associate
2 weeks ago
Singapore Teleperformance Full timeWhat We're Looking for Why TPWe are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work in Nicaragua and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team!What you'll do as a...
-
service associate
2 weeks ago
Singapore COTE KOREAN STEAKHOUSE Full timeService Associates are dynamic service professionals responsible for all aspects of the customer experience at the table, including greetings, menu sales, table maintenance, overall customer satisfaction and happiness, and fond farewells. It is also their duty to maintain cleanliness and organization in all customer facing areas of the restaurant before and...
-
(90% English) Customer Service Associate
2 weeks ago
Singapore Teleperformance Full timeWhat We're Looking for ⬇️Why TPWe are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team!What you'll do as a...
-
(90% English) Customer Service Associate
1 month ago
Singapore Teleperformance Full timeWhat We're Looking for Why TPWe are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Colombia and the world. We don't stop innovating and we always go beyond.Are you ready to be part of the TOP teamWhat you'll do as...
-
Trilingüe (Alemán) Customer Service Associate
1 month ago
Singapore Teleperformance Full timeWhat We're Looking for Why TPWe are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team!What you'll do as a...
-
(90% English) Customer Service Associate
1 month ago
Singapore Teleperformance Full timeWhat We're Looking for Why TPWe are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work for in Colombia and the world. We don't stop innovating and we always go beyond.Are you ready to be part of the TOP teamWhat you'll do as...
-
Trilingue (Francés) Customer Service Associate
1 month ago
Singapore Teleperformance Full timeWhat We're Looking for Why TPWe are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team!What you'll do as a...
-
Trilingüe (Portugués) Customer Service Associate
4 weeks ago
Singapore Teleperformance Full timeWhat We're Looking for Why TPWe are experts in global digital business services in 100 countries with nearly 500,000 Teleperformers around the world! Great Place To Work® has certified us as one of the best places to work in Colombia and the world. We don't stop innovating and we always go beyond.Make a difference with the TOP Team!What you'll do as a...
-
Singapore Teleperformance Full timeWhat We're Looking for Why TPWe are experts in digital services in 100 countries. Great Place To Work® has certified us as one of the best companies to work for in Perú and the world. We don't stop innovating, and we always go beyond.Make a difference with the TOP Team!What you'll do as a Customer Service Associate:Maintain a direct and kind relationship...
-
Singapore Teleperformance Full timeWhat We're Looking forWhy TPWe are experts in digital services in 100 countries. Great Place To Work® has certified us as one of the best companies to work for in Perú and the world. We don't stop innovating, and we always go beyond.Make a difference with the TOP Team!What you'll do as a Customer Service Associate:Maintain a direct and kind relationship...
-
Customer Service/Operation Executive
2 weeks ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full timeRoles & Responsibilities*Provide support and quality customer service to clients.*To assist on customers / suppliers’ inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules)*Manage telephone enquiries in a professional manner.*Take note of customers' requests and follow-up actions to fulfil customer's...
