(Intermediate English) Customer Service Associate

2 weeks ago

Singapore Teleperformance Full time
What We're Looking for Why TP

We are experts in digital services in 100 countries. Great Place To Work® has certified us as one of the best companies to work for in Perú and the world. We don't stop innovating, and we always go beyond.

Make a difference with the TOP Team

What you'll do as a Customer Service Associate:
  • Maintain a direct and kind relationship with every customer.
  • Respond to all customer inquiries.
  • Provide excellent customer service by being a good listener.
  • Work with confidential customer information, while treating it sensitively.
  • Aim to resolve issues on the first interaction by being proactive, patient, and understanding.
  • Keep a constant working knowledge of our client's products, services, and promotions.
  • Document and update records in the required systems.
This is what you need to be a part of the TOP Team:
  • Be empathic and good at solving any situation.
  • Intermediate English level.
  • Great communication skills.
  • Attention to detail.
  • Be proactive and confident, as well as a good listener who enjoys helping others.
Discover TP's perks:
  • Being part of the TOP Team.
  • Work always from home.
  • Full payroll.
  • Performance bonus.
  • Paid training from the first day.
  • Internet bonus.
  • 2 days OFF.

Join the TOP Team and connect the world to the most recognized brands in 170 markets.

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