Customer Success Specialist
3 weeks ago
This is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their business challenges, priorities, and needs. This is a high-touch role, where you will manage customers across theatre.
The CSS lives the values of our client which are: -
1. Responsibility: The CSS represents the client and is the face of the brand to the outside world.
2. Quality and a Passion for Excellence: We always want to shoot for the best possible result.
The CSS is expected to project a professional company image through various communication channels.
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Customer Success Specialist
1 week ago
Malaysia, Singapore Teleperformance Full timeThe Customer Success Specialist (CSS) will povide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the companyThe CSS will be the primary contact for customers.The CSS lives the values of our client which are: -1. Responsibility: The CSS...
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Customer Success Specialist
1 week ago
Singapore, Malaysia Teleperformance Full timeThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are: -1....
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Customer Success Specialist
24 hours ago
Malaysia, Singapore Teleperformance Full timeThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound and outbound phone callss.The CSS will be the primary contact for customers using the client's food ordering application.The CSS lives the values of our client which are: -1....
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Customer Success Specialist
Found in: Talent SG 2A C2 - 1 week ago
Singapore Axcel Partners Full timeWe are looking for a highly motivated and committed Customer Service/Success Specialist to work for a renowned medical device clinic.As a Customer Service/Success Specialist, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and...
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Customer Success Specialist
1 week ago
Singapore Doxa Holdings International Pte. Ltd. Full timeWe're Hiring!If you aspire to leverage your capabilities and experience to join a Start-up at the stage of exponential growth, this may be the right opportunity for you! Our software platform will revolutionize the way buyers and suppliers in the supply chain connect, make payments, and link to financing in an end-to-end ecosystem. Be part of a fast-growing...
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Customer Success Specialist
Found in: Talent SG 2A C2 - 1 week ago
Singapore DOXA HOLDINGS INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesWe're Hiring!If you aspire to leverage your capabilities and experience to join a Start-up at the stage of exponential growth, this may be the right opportunity for you! Our software platform will revolutionize the way buyers and suppliers in the supply chain connect, make payments, and link to financing in an end-to-end ecosystem. Be...
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Customer Success Specialist
3 weeks ago
Malaysia, Singapore Teleperformance Full timeThis is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their business challenges, priorities, and needs....
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Customer Success Specialist
1 week ago
Singapore Cloud Expo Asia Pte. Ltd. Full timeThe Customer Success Specialist (CSS) will be expected to lead the delivery of a superior support program for exhibitors and sponsors, with the goal of helping them achieve their objectives. S/he will drive positive change to improve service levels, increase customer satisfaction, reduce resolution times, and ultimately contribute to increasing revenue...
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Customer Success Upgrade Specialist
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Singapore London Stock Exchange Group Full timeAre you a confident and experienced business driven individual passionate about the importance of data and technology to power the financial ecosystem? At LSEG, we help our customers achieve success by providing access to an open platform that uncovers opportunity and catalyses change. The Upgrade Specialist is responsible for supporting the LSEG Product...
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Customer Success Specialist
Found in: Talent SG 2A C2 - 3 weeks ago
Singapore MAGENTA CONSULTING SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesDuties and Responsibilities Handle customer experience engagement and provide assistant to guide Partner with Lifecycle selling and management processes. Cooperate with Sales, Business Development and Presales teams to propose new solutions to achieve customer business outcome and work with delivery team to improve user experience. ...
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Customer Success Specialist
2 weeks ago
Singapore Whale Tech Pte. Ltd. Full timeJob Description:Understand and comprehend the product, empower customers with the product, and address their needs. Generate product-oriented best practices.Best Practices: Deeply understand the product's functional logic and apply it effectively. Assist customers in achieving best practices through product utilization. The Customer Success Manager (CSM)...
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Customer Success Specialist
1 week ago
Singapore Magenta Consulting Services Pte. Ltd. Full timeDuties and ResponsibilitiesHandle customer experience engagement and provide assistant to guide Partner with Lifecycle selling and management processes.Cooperate with Sales, Business Development and Presales teams to propose new solutions to achieve customer business outcome and work with delivery team to improve user experience.Work with vendor teams to...
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Customer Success Specialist
1 week ago
Singapore, Malaysia Teleperformance Full timeThe applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients and Teleperformance as...
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Customer Success Specialist
3 weeks ago
Singapore, Malaysia Teleperformance Full timeThe applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients and Teleperformance as...
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Principal Customer Success
2 weeks ago
Singapore Accelya Us Inc. Singapore Branch Full timeRole purposeAs a Senior Customer Success Specialist, you will cultivate and maintain strong relationships within assigned accounts, ensuring high levels of customer satisfaction, facilitating the delivery of customers desired business outcomes, leading to strong renewals, retention and growth opportunities. You will work closely with our customers alongside...
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Customer Success Specialist
1 week ago
Singapore, Malaysia Teleperformance Full timeTeleperformance is the global leader in outstanding customer experience.We are the worldwide leader in Omnichannel customer experience. We've been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.We work with people and for people to bring passion and excellence to...
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Director, Customer Success
1 week ago
Singapore Scholastic Education International (singapore) Private Ltd. Full timeThe Director, Customer Success will be responsible for establishing and leading the Customer Success department for a global Software as a Service (SaaS) and blended education business. This role requires a strategic leader with a proven track record in customer success, account management, and team building. The Director will develop and execute a...
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Customer Success Officer
2 weeks ago
Singapore Y3 Technologies Pte Ltd Full timeRole and Responsibilities:Take ownership of customer issuesCustomer success rep must take ownership of the customer's problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made.Escalate unresolved issues to the appropriate internal teamsA lot of times,...
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Customer Success Manager
Found in: Talent SG 2A C2 - 1 week ago
Singapore CLOUDGO PTE. LTD. Full timeRoles & ResponsibilitiesCloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow’s largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.The Customer Success Manager plays a critical part in CloudGo’s professional...
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Customer Success Manager
1 week ago
Singapore Cloudflare, Pte. Ltd. Full timeCloudGo is a consulting company that solves business problems by delivering digital workflows that matter. We are one of ServiceNow's largest and fastest-growing Elite services partners, and due to our rapid growth, we need a Customer Success Manager.The Customer Success Manager plays a critical part in CloudGo's professional services, by managing the...