Customer Success Specialist
4 weeks ago
The applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.
You are expected to be a team player, capable of representing information on behalf of our clients and Teleperformance as one company.
This includes and is not limited to understanding and behaving in accordance with
- The Company values
- Products and Services
- Operating Policies and Procedures and
- Attainment of goals and KPIs.
Teleperformance1
- KPI
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Customer Success Specialist
3 weeks ago
Malaysia, Singapore Teleperformance Full timeThe Customer Success Specialist (CSS) will povide the best customer experience by understanding and fully grasping requests, inquiries and complaints from our customers, making them feel valued and glad to have consulted the companyThe CSS will be the primary contact for customers.The CSS lives the values of our client which are: -1. Responsibility: The CSS...
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Customer Success Specialist
3 weeks ago
Singapore, Malaysia Teleperformance Full timeThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.The CSS will be the primary contact for customers using the client's website shopping channel.The CSS lives the values of our client which are: -1....
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Customer Success Specialist
2 weeks ago
Malaysia, Singapore Teleperformance Full timeThe Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound and outbound phone callss.The CSS will be the primary contact for customers using the client's food ordering application.The CSS lives the values of our client which are: -1....
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Customer Success Specialist
3 weeks ago
Singapore Axcel Partners Full timeWe are looking for a highly motivated and committed Customer Service/Success Specialist to work for a renowned medical device clinic.As a Customer Service/Success Specialist, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and...
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Customer Success Specialist
4 weeks ago
Malaysia, Singapore Teleperformance Full timeThis is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their business challenges, priorities, and needs....
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Customer Success Specialist
3 weeks ago
Singapore Doxa Holdings International Pte. Ltd. Full timeWe're Hiring!If you aspire to leverage your capabilities and experience to join a Start-up at the stage of exponential growth, this may be the right opportunity for you! Our software platform will revolutionize the way buyers and suppliers in the supply chain connect, make payments, and link to financing in an end-to-end ecosystem. Be part of a fast-growing...
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Customer Success Specialist
3 weeks ago
Singapore DOXA HOLDINGS INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesWe're Hiring!If you aspire to leverage your capabilities and experience to join a Start-up at the stage of exponential growth, this may be the right opportunity for you! Our software platform will revolutionize the way buyers and suppliers in the supply chain connect, make payments, and link to financing in an end-to-end ecosystem. Be...
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Customer Success Specialist
4 weeks ago
Malaysia, Singapore Teleperformance Full timeThis is a strategic customer-facing role responsible for platform adoption success achieved by driving adoption efforts and building strong customer relationships. You will be a trusted advisor and thought-leader responsible for helping customers realize business outcomes with CX Cloud through understanding their business challenges, priorities, and needs....
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Customer Success Specialist
4 weeks ago
Singapore Whale Tech Pte. Ltd. Full timeJob Description:Understand and comprehend the product, empower customers with the product, and address their needs. Generate product-oriented best practices.Best Practices: Deeply understand the product's functional logic and apply it effectively. Assist customers in achieving best practices through product utilization. The Customer Success Manager (CSM)...
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Customer Success Specialist
3 weeks ago
Singapore, Malaysia Teleperformance Full timeThe applicant is expected to behave as an extension of the brand and take care of our customers to the fullest of their capabilities. If needed, seek help to ensure that we embody the best professional service we can offer our customers.You are expected to be a team player, capable of representing information on behalf of our clients and Teleperformance as...
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Customer Success Specialist
3 weeks ago
Singapore, Malaysia Teleperformance Full timeTeleperformance is the global leader in outstanding customer experience.We are the worldwide leader in Omnichannel customer experience. We've been providing superior customer care services for leading companies throughout the world since 1978, with expertise in many markets and verticals.We work with people and for people to bring passion and excellence to...
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Principal Customer Success
4 weeks ago
Singapore Accelya Us Inc. Singapore Branch Full timeRole purposeAs a Senior Customer Success Specialist, you will cultivate and maintain strong relationships within assigned accounts, ensuring high levels of customer satisfaction, facilitating the delivery of customers desired business outcomes, leading to strong renewals, retention and growth opportunities. You will work closely with our customers alongside...
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Customer Service Specialist
3 weeks ago
Singapore Recruit.com.sg Pte. Ltd. Full timeWe are looking for a highly motivated and committed Customer Service/Success Specialist to work for a renowned medical device clinic.As a Customer Service/Success Specialist, you will be the frontline of our customer interactions, ensuring positive experiences and satisfaction. You will play a pivotal role in addressing inquiries, resolving issues, and...
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Singapore THE SPECIALIST OPINION PRIVATE LIMITED Full timeRoles & ResponsibilitiesWe are seeking a highly skilled and motivated Claims Specialist and Sales Consultant to join our team. The ideal candidate will be responsible for managing insurance claims for patients, ensuring accurate and timely processing while adhering to regulatory requirements and company policies. Additionally, the Claims Specialist will play...
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Singapore The Specialist Opinion Private Limited Full timeWe are seeking a highly skilled and motivated Claims Specialist and Sales Consultant to join our team. The ideal candidate will be responsible for managing insurance claims for patients, ensuring accurate and timely processing while adhering to regulatory requirements and company policies. Additionally, the Claims Specialist will play a key role in building...
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Customer Success Officer
4 weeks ago
Singapore Y3 Technologies Pte Ltd Full timeRole and Responsibilities:Take ownership of customer issuesCustomer success rep must take ownership of the customer's problem and be the single point of contact for all enquiries related to the troubleshooting procedure, the expected resolution time, and updates on the progress made.Escalate unresolved issues to the appropriate internal teamsA lot of times,...
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Customer Success Advocate
2 weeks ago
Singapore Jobline Resources Pte Ltd Full timeResponsibilitiesClosely collaborating with Sales to facilitate a positive and welcoming onboarding experience for our customers making sure expectations are documented, mutually agreed, and 100% achievableDevelop Customer Playbooks that define and document Key Success Indicators based on defined Customer Persona's, Customer engagement plans, and a...
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Customer Success Manager
15 hours ago
Singapore SQUIRRO ASIA PTE. LTD. Full timeRoles & ResponsibilitiesWe are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business’ revenue potentials and minimize churn rates.A Customer Success Manager’s...
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Customer Success Manager
7 days ago
Singapore Squirro Asia Pte. Ltd. Full timeWe are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building relationships, implementing new programs that will increase your business' revenue potentials and minimize churn rates.A Customer Success Manager's responsibilities include supporting...
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Customer Success Manager
30 minutes ago
Singapore SALT TALENT SEARCH PTE. LTD. Full timeRoles & ResponsibilitiesSALT is hiring Customer Success Manager for a Social Media Client for 8-months & renewable contract role. The role requires both building and delivering success with key clients, by providing the right solutions based on business needs, joint planning, and driving execution through internal cross functional teams and external...