Senior Executive Assistant, HR Group Shared Services

2 weeks ago

Singapore NUHS Singapore Full time

You will be part of the HR shared services team that provides HR operational support to all NUHS institutions in accordance with our service level agreements (SLA) and key performance indicators (KPIs). The scope of HR operational support covers the entire end-to-end employee lifecycle administration ranging from onboarding through to employment contract management and offboarding.

Job Responsibilities

  • Support HR-related inquiries received from employees via phone calls and email.
  • Manage the inquiries using available system, this includes logging of the cases received, re-assigning to other teams where the inquiries cannot be answered by HR Support Centre, to closure within SLA.
  • Create and maintain HR-related frequently-asked questions (FAQs) on the intranet and HR chatbot.
  • Keep the HR Support Centre knowledge database updated.
  • Prepare regular and adhoc reports for management analysis.
  • Participate in activities to promote the services of HR Support Centre, such as the design of posters and roadshows.
  • Assist with HR Operations work matters as assigned, such as follow up with vendor on background screening report for candidates, respond to reference check requests received for former employees, verify vendor invoices and prepare information for audit exercises.
  • Identify potential areas of improvement and be part of the team to develop suitable solutions to improve productivity, enhance work quality or meet service delivery gaps.
  • Any other duties deemed reasonable and necessary by the business.

Candidate Requirements

  • Diploma in Human Resource or Business-related discipline.
  • IT savvy and comfortable with the use of Microsoft Office applications.
  • Minimum 1 year of relevant experience.
  • Able to manage high-volume activities and handle data confidentiality.
  • Able to work under tight timeline and respond to changing priorities.
  • Able to work effectively in a performance-driven environment and collaborate well with stakeholders.
  • Proactively look out for opportunities to enhance work efficiency and effectiveness.
  • Able to think on your feet, problem solve effectively and respond positively to changing priorities.
  • Organised, meticulous and proactive.
  • Independent yet a team player with good interpersonal skills.
  • Open to changes in job portfolio within HR shared service team due to re-organisation, resource allocation re-prioritisation and demonstrated strengths and growth potential.

  • Senior Manager, HR Group Shared Services

    Found in: Talent SG 2A C2 - 6 days ago

    Singapore BGC GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities Oversee the data management, HR payment(non-payroll) and claims administration functions in HR Shared Services. Serve as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrity. Serve as the Product Owner for Pfile Digitalization and oversee vendors, payment and...

  • Senior Executive Assistant, HR Group Shared Services

    2 weeks ago

    Singapore NUHS Singapore Full time

    Job DescriptionContribute to HR Specialist Services team in ensuring the timely and accurate HR related payment / reimbursement / manpower billing / honorarium processing for all the institutions and departments in NUHS.Ensure that the assigned service level agreement (SLA) and key performance indicators (KPIs) are consistently met.Execute the HR processing...

  • Senior Executive, HR Shared Services

    2 weeks ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Senior Executive manages the HR operations of several Colleges/ Schools/ Research Centers/ Departments and is responsible for processing job changes including but not limited to contract renewals, retirement & re-employment, transfers between entities, upgrades of appointments as well as resignation / termination processes within the stipulated Service...

  • Senior Manager, HR Group Shared Services

    2 weeks ago

    Singapore Jobline Resources Pte Ltd Full time

    ResponsibilitiesOversee the data management, HR payment(non-payroll) and claims administration functions in HR Shared Services.Serve as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrity.Serve as the Product Owner for Pfile Digitalization and oversee vendors, payment and Pfile server related...

  • Senior Manager, HR Group Shared Services

    2 weeks ago

    Singapore NUHS Singapore Full time

    Job ResponsibilitiesOversee the data management, HR payment(non-payroll) and claims administration functions in HR Shared Services.Serve as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrity.Serve as the Product Owner for Pfile Digitalization and oversee vendors, payment and Pfile server related...

  • Senior Executive, Shared Services HR

    2 weeks ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Senior Executive plays an instrumental role in supporting the Faculty Appointment, Reappointment, Promotion & Tenure and Exit Management process within the University.ResponsibilitiesManage Faculty HR matters which includes administering and processing the Appointment, Reappointment, Promotion & Tenure and Exit ManagementProvide HR advisory support on...

  • Senior HR Group Shared Services Manager

    Found in: Talent SG 2A C2 - 3 weeks ago

    Singapore ELITEZ & ASSOCIATES PTE. LTD. Full time

    Roles & ResponsibilitiesJob Summary: Industry: Healthcare Location: Jurong EastJob Responsibilities: Oversee the data management, HR payment (non-payroll), and claims administration functions in HR Shared Services Serve as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrity Serve as the Product...

  • Senior Manager, HR Group Shared Services

    2 weeks ago

    Singapore Gmp Recruitment Services (s) Pte Ltd Full time

    Responsibilities:Oversee the data management, HR payment(non-payroll) and claims administration functions in HR Shared Services.Serve as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrity.Serve as the Product Owner for Pfile Digitalization and oversee vendors, payment, and Pfile server related...

  • Senior HR Group Shared Services Manager

    3 weeks ago

    Singapore Elitez & Associates Pte. Ltd. Full time

    Job Summary:Industry: HealthcareLocation: Jurong EastJob Responsibilities:Oversee the data management, HR payment (non-payroll), and claims administration functions in HR Shared ServicesServe as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrityServe as the Product Owner for Pfile Digitalization and...

  • Administrator, HR Shared Services

    2 weeks ago

    Singapore Seagate Singapore International Headquarters Pte. Ltd. Full time

    About Our GroupContributes to the overall success of the Human Resources (HR) in Singapore ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures. The incumbent...

  • Senior Manager, HR Group Shared Services

    2 weeks ago

    Singapore GMP Technologies Full time

    Responsibilities:Oversee the data management, HR payment(non-payroll) and claims administration functions in HR Shared Services.Serve as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrity.Serve as the Product Owner for Pfile Digitalization and oversee vendors, payment, and Pfile server related...

  • Senior HR Executive

    2 weeks ago

    Singapore Far East Group Limited Full time

    Job Title: Senior HR Executive / Assistant HR ManagerJob DescriptionsRole Summary1. Responsible for end-to-end HR functions and ability to work independently to provide advise in matters relating to human resources, employment law, industry practices, and workplace rights.2. Assist the CFO and Sustainability Council in the Group's Sustainability Reporting.3....

  • Senior Manager, HR Group Shared Services

    2 weeks ago

    Singapore Jobline Resources Pte. Ltd. Full time

    Responsibilities. Oversee the data management, HR payment(non-payroll) and claims administration functions in HR Shared Services.. Serve as the Data Steward for HR system (Employee Central, Onboarding & Claims) in ensuring data accuracy & integrity.. Serve as the Product Owner for Pfile Digitalization and oversee vendors, payment and Pfile server related...

  • Senior HR Executive

    Found in: Talent SG 2A C2 - 6 days ago

    Singapore FAR EAST GROUP LIMITED Full time

    Roles & ResponsibilitiesJob Title: Senior HR Executive / Assistant HR ManagerJob DescriptionsRole Summary1. Responsible for end-to-end HR functions and ability to work independently to provide advise in matters relating to human resources, employment law, industry practices, and workplace rights.2. Assist the CFO and Sustainability Council in the Group’s...

  • Senior Executive, HR Shared Services

    2 weeks ago

    Singapore Nanyang Technological University Full time

    The Senior Executive manages the HR operations of several Colleges/ Schools/ Research Centers/ Departments and is responsible for processing job changes including but not limited to contract renewals, retirement & re-employment, transfers between entities, upgrades of appointments as well as resignation / termination processes within the stipulated Service...

  • Group HR

    2 weeks ago

    Singapore Ips Group Pte. Ltd. Full time

    SME in the Manufacturing IndustryRoles & ResponsibilitiesThe company has ambitious growth plans moving forward, including the hiring of more Sales personnel across several of our offices in the SEA and Oceania region.The Group HR & Admin Director is a pivotal role, working across the parent company as well as the subsidiaries. We have over the last 1-2 years...

  • Senior Executive, Shared Services HR

    2 weeks ago

    Singapore Nanyang Technological University Full time

    The Senior Executive plays an instrumental role in supporting the Faculty Appointment, Reappointment, Promotion & Tenure and Exit Management process within the University.ResponsibilitiesManage Faculty HR matters which includes administering and processing the Appointment, Reappointment, Promotion & Tenure and Exit ManagementProvide HR advisory support on...

  • Assistant Manager, HR Shared Services

    Found in: beBee S SG - 4 weeks ago

    Singapore Royal Bank of Canada Full time

    Job SummaryYou will be responsible for supporting human resources shared services delivery, covering activities related to employee life cycle events and payroll processing for all entities in Singapore.Job DescriptionWhat is the opportunity?You will be responsible for supporting human resources shared services delivery, covering activities related to...

  • Senior HR Manager, Shared Services

    1 week ago

    Singapore Randstad Pte. Limited Full time

    About the companyOur client is an American multinational corporation with a presence in over 100 countries. Singapore is their regional headquarters for the APAC region. Leading a team, this role focuses on Singapore's portfolio and heads the local shared services function.About the jobReporting to the HR Director, this role will:Supervise and oversee the...

  • Manager/ Senior Assistant Manager, Shared Services HR

    2 weeks ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    The Manager / Senior Assistant Manager is the subject matter expert in Recruitment. He/She will oversee a team of recruiters in handling the hiring needs for both the corporate and research functions of the University. This includes the end-to-end recruitment processing, ensuring alignment with fair employment practices and creating positive candidate...