Client Service Representative

2 weeks ago


Singapore Mount Elizabeth Hospital Full time
The Role
  • Capable of performing all the duties of Client Service Assistant.
  • Assists immediate reporting officer in the training and orientation of new staff at the various job tasks.
  • Assists other clerical staff in resolution of problems.
  • Able to take charge and perform tasks of any of the business office when need arises.
  • Performs special assignments i.e. clerical duties at health screening project sites.
  • Any other duties as assigned from time to time by management.
Key accountabilities
  • Accuracy and speed of collation of reports/invoices.
  • Quantity, speed and accuracy of Departmental Order Entry/opening or sorting samples/labelling of samples.
  • Answering queries / follow-up with clinic.
  • Accuracy of collection of payment.
  • Competency of staff in requirements of the section.
  • Level of stock should be sufficient without overstocking.
  • Checking of documents.
Qualifications & Experience
  • Completed GCE 'N' Level / GCE 'O' Level/ ITE or has sufficient combination of education and experience.
  • Fluent English reading and writing skills required.
Additional Information
  • At least 1 year of clerical or customer service experience from medical laboratory, proficient in at least one major area in the laboratory Client Service or outstanding job performance.
  • Computer literacy e.g. Microsoft Office


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