L1 Application Support Engineer

Roles & ResponsibilitiesJob DescriptionAs a L1 Application Support Executive, your responsibilities are to provide application support service for IT Application projects: Provide 1st level troubleshooting to customers Responsible for logging calls and ensure all calls contain clear problem description, resolution and all activities carried during...

L1 IT Support Engineer (12 months contract, renewable)Working Day: Mon to FriWorking Hours: 9am - 6pmOffice Location: Kaki BukitSalary: $2,600 - $2,800Job Summary:You will be stationed at Client's premise and provide support for client's IT administration and related support for users.Responsibilities:Support on-site and remote end-users to resolve...

Roles & ResponsibilitiesL1 IT Support Engineer (12 months contract, renewable)Working Day: Mon to FriWorking Hours: 9am - 6pmOffice Location: Kaki BukitSalary: $2,600 - $2,800Job Summary:You will be stationed at Client’s premise and provide support for client’s IT administration and related support for users.Responsibilities: Support on-site and remote...

Work hours: 24x7 rotational shift workJob ObjectivesThe specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3...

Roles & ResponsibilitiesWork hours: 24x7 rotational shift workJob ObjectivesThe specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass...

. Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support). Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions. In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications....

IT Engineer | L1 & L2 Support | Network Infrastructure | ClementiWorking hours: 5-day, Mon to Fri, 8:30am to 6pm Working Location: Pandan Road, Clementi Salary: $4300 - $4800Responsibilities:Hardware and software application support, network infrastructure maintenance, Administration of Office 365, Exchange, SharePoint, OneDrive and Azure-ADOmada (TP-Link)...

L1 PATCHING ENGINEER Duration: 1 year (starts Apr) Working hours: Any 5 days a week, shift rotation  Job Summary:  Assist in mainly patching activities (training will be provided) Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etc Deployment, configuration & troubleshooting on end user issues Evaluate...

L1 PATCHING ENGINEERDuration: 1 year (starts Apr)Working hours: Any 5 days a week, shift rotation Job Summary: Assist in mainly patching activities (training will be provided)Provide end user support for desktop computers, notebooks, printers, applications, basic networking, etcDeployment, configuration & troubleshooting on end user issuesEvaluate existing...

Roles & Responsibilities•Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)•Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions•In charge of the inventory of all the Applications used in the company as well as regular check of Active and...

Roles & ResponsibilitiesIT Engineer | L1 & L2 Support | Network Infrastructure | ClementiWorking hours: 5-day, Mon to Fri, 8:30am to 6pmWorking Location: Pandan Road, ClementiSalary: $4300 - $4800Responsibilities: Hardware and software application support, network infrastructure maintenance, Administration of Office 365, Exchange, SharePoint, OneDrive and...

Degree in Computer Science, Business Information Technology or related disciplines; 1 years of experience providing support to business systems and applications in banking or financial service sectors; Possesses good knowledge on Site Reliability Engineering best practices and experience adhering to Site Reliability Engineering guidelines in the work; Able...

About usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Credit Agricole Group (majority shareholder with 80%) with its global presence and resources made...

Roles & ResponsibilitiesAbout usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence...

The Application Support Analyst (L1) is responsible to support application wellness in productionInvestigate production issues, respond based on production defect severity SLAs and pass relevant details to L2/L3 teamManage and respond to users on timely mannerLog incident ticket for production issues and user queriesFollow up on defect and incident closure...

ResponsibilitiesEnsure maximum uptime for multiple production systemsProvide L1/L2 application production support to users for trading, data processing, and IT operationsProvide weekend support in a rotational basis and occasional public holiday supportManage, own and frequently follow-up incidents and requests raised to the team.Monitor and follow up...

Roles & Responsibilities The Application Support Analyst (L1) is responsible to support application wellness in production Investigate production issues, respond based on production defect severity SLAs and pass relevant details to L2/L3 team Manage and respond to users on timely manner Log incident ticket for production issues and user queries Follow...

Role:Desktop Support EngineerJob descriptionInstall,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft OfficeDealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersProvide user data and application recoveryUse diagnostic tools to troubleshoot...

Roles & ResponsibilitiesRole:Desktop Support EngineerJob description Install,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers Provide user data and application recovery Use...

Perform L1 Helpdesk Support work consisting of the following scope of workMonitor/reply email/phone, log tickets and manage L1 helpdesk.Perform L1 investigation for problem report and provide resolution.cRoute to L2 or other parties for issues that cannot be resolved by L1.Coordinate with L2 and other teams for resolution.Prepare and generate reports...