Application Support

3 weeks ago


Singapore Flintex Consulting Pte. Ltd. Full time

. Act as the first point of contact for all user support related queries regarding the core Applications (L1 and L2 support)

. Participate in the knowledge transfer of the BC team before handling the BAU for new Solutions

. In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications

. Responsible for taking internal and external calls from the users regarding Application related incidents or service requests

. Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents/ service request

. Regularly provide statistical reports about support cases and incidents

. Dispatching all incoming tickets for the Service & Support team

. Responsible for assigning, resolving and escalating user request tickets

. Collaborate with other IT Teams on Projects


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    Singapore FLINTEX CONSULTING PTE. LTD. Full time

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  • Technical Application

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    Singapore Business Sweden Business Support Office Ab Singapore Branch Full time

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