Application Support Level 1
3 weeks ago
- Degree in Computer Science, Business Information Technology or related disciplines;
- 1 years of experience providing support to business systems and applications in banking or financial service sectors;
- Possesses good knowledge on Site Reliability Engineering best practices and experience adhering to Site Reliability Engineering guidelines in the work;
- Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
- Good analytical skills with excellent communication;
- Good in understanding internal processes and resolving issues;
- Should have keen interest in providing high service quality and familiar with the demand of a 24×7 support environment.
- Perform work in rotational shifts to provide 24/7 on-site or on-call support;
- Responsible for health-check, continuous L1 and L2 support and rectification for mission critical Web-based applications;
- Responsible for the day-to-day maintenance of the application systems in operation;
- Handle Incident and Problem management;
- Work closely with key stakeholders, including management, development teams, end users, and unit leaders and communicate application problems and issues;
- Provide root cause analysis techniques to determine cause and resolve complex system issues or escalate to application managers and the management team;
- Involve with onsite and offshore teams across multiple technologies/applications;
- Lead formal and informal Post Event Problem Reviews;
- Actively involved in Continuous improvement of the system such as removal of TOIL, job automation, performance, tuning;
- Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health
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Application Support
3 weeks ago
Singapore Techcom Solutions India Private Limited Full time• Provide Level 2 Support for Treasury and Market's eFX Application • Responsible for stability of production environments ensuring application and all interfaces have maximum availability. • Collaborate closely with other internal technical teams/business users in investigating, testing and implementing Application fix • Follow escalation procedures...
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Application Support Engineer
4 weeks ago
Singapore Tescom (singapore) Software Systems Testing Pte Ltd. Full timeTescom Singapore is looking for a great Application Support EngineerThis is an attractive and rewarding opportunity for the role of application support engineer to join a team of support engineers to cover a collection of critical applications for a global user base.Main Responsibilities:. Provide Level 1, Level 2, and Level 3 application production support...
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Application Support Engineer
3 weeks ago
Singapore TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD. Full timeRoles & ResponsibilitiesTescom Singapore is looking for a great Application Support EngineerThis is an attractive and rewarding opportunity for the role of application support engineer to join a team of support engineers to cover a collection of critical applications for a global user base.Main Responsibilities:• Provide Level 1, Level 2, and Level 3...
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IT Applications Support
3 weeks ago
Singapore Eins Technology Pte Ltd Full timeAbout Eins Technology is a leading technology services company, with major applications and relations with government entities providing services and solutions in consulting, digital services, technology and more. Job Description: Provide service and level 1 IT support to clients and customers. To assist in project assignments. Ensure good rapport amongst...
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Application Support
3 weeks ago
Singapore JONDAVIDSON PTE. LTD. Full timeRoles & ResponsibilitiesJunior L2 Production Support (Java-base) Recent experience in working with Java J2EE applications Experience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQL Experience in programming languages such as JAVA/J2EE. Experience in Unix commands , SQL queries...
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Level 3 Application support analyst
5 days ago
Singapore Tangspac Consulting Pte Ltd Full timeBanking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to provide global support for their mission critical banking systemsProviding Application support to a few mission critical applicationProvide level 3 support to requests from various areas of the business and investigate and troubleshoot...
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Application Support
3 weeks ago
Singapore Jondavidson Pte. Ltd. Full timeJunior L2 Production Support (Java-base)Recent experience in working with Java J2EE applicationsExperience in application support role for min 1 years for support. Or Developers willing to learn with good knowledge of Java, Unix, SQLExperience in programming languages such as JAVA/J2EE.Experience in Unix commands , SQL queriesKnowledge of web applications,...
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Application Support
3 weeks ago
Thailand, Singapore Agensi Pekerjaan EPS Consultants Sdn Bhd Full timeClient Background: Local company Industry : Software and HardwareLocation: Bangsar South, Johor, Penang Headcount: 1Position Title: IT HelpdeskTenure: PermanentRemuneration: RM4000- RM 5000RequirementsMay require an associate degree in a related area. At least 2 years of related experience.Ability to troubleshoot and diagnose problem.Good customer service...
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Level 3 Application support analyst
7 days ago
Singapore TANGSPAC CONSULTING PTE LTD Full timeRoles & ResponsibilitiesBanking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to provide global support for their mission critical banking systems Providing Application support to a few mission critical application Provide level 3 support to requests from various areas of the business and...
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Application Support
2 weeks ago
Singapore ZENTACT SYSTEMS PTE. LTD. Full timeRoles & ResponsibilitiesPosition: Application Support (JAVA)Duration: PermanentLocation: Singapore Job description: Java with 2-5 yrs exp with ops support Responsible for operational support, front-line management of incidents or escalation points, and provide proactive & preventative analysis. Perform prioritization in dealing with multiple simultaneous...
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IT Support Engineer Level 1
4 weeks ago
Singapore U3 Infotech Pte. Ltd. Full timeInstall, upgrade, support and troubleshoot Windows 7, Windows 8.1, Windows 10 and Microsoft OfficeDealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersProvide user data and application recoveryProviding Remotely support.Use diagnostic tools to troubleshoot problems...
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Application Support Analyst
4 weeks ago
Singapore Matrix Process Automation Pte. Ltd. Full timeRole and Responsibilities1. Provide on-going application support and be involved in various stages of the SDLC.2. Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.3. Involvement in regular application maintenance activity such as capacity planning, application monitoring and prepare...
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Application Support Analyst
1 week ago
Singapore MATRIX PROCESS AUTOMATION PTE. LTD. Full timeRoles & ResponsibilitiesRole and Responsibilities1. Provide on-going application support and be involved in various stages of the SDLC.2. Conduct user requirement analysis for the development / implementation of new systems and enhancements to existing systems.3. Involvement in regular application maintenance activity such as capacity planning,...
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Application Support Analyst
1 week ago
Singapore ANTAES ASIA PTE. LTD. Full timeRoles & ResponsibilitiesJob Description:- Contribute to IT initiatives for Antaes Asia clientsApplication monitoring responsibilities- Define and implement in coordination with the build team the needed application monitoring- Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production...
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Application Support Analyst
7 days ago
Singapore Antaes Asia Pte. Ltd. Full timeJob Description:- Contribute to IT initiatives for Antaes Asia clientsApplication monitoring responsibilities- Define and implement in coordination with the build team the needed application monitoring- Supervise and monitor daily and monthly chains and handle user request by working closely with project, infrastructure and production teams- Support...
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Application Support Analyst
4 weeks ago
Singapore CANON SINGAPORE PTE. LTD. Full timeRoles & Responsibilities Provide required ERP system Migration support during Dynamics 365 implementation. Coordinate and perform in-depth tests, including end-user reviews, for modified and new functionality and other Pre/post implementation support. Assist in providing training to end users for all new and modified functionality. Coordinate and...
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Application Support
2 weeks ago
Singapore Zentact Systems Pte. Ltd. Full timePosition: Application Support (JAVA)Duration: PermanentLocation: Singapore Job description: Java with 2-5 yrs exp with ops support Responsible for operational support, front-line management of incidents or escalation points, and provide proactive & preventative analysis. Perform prioritization in dealing with multiple simultaneous incidents or requests while...
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Front End Applications Ops Support
3 weeks ago
Singapore G2 COMTECH ASIA PTE. LTD. Full timeLiferay Digital Experience Platform 1. Experience in Health IT or Government projects 2. System Defect Management & Configuration Management 3. Experience in IT Application Systems Management 4. Expe Liferay Digital Experience Platform 1. Experience in Health IT or Government projects 2. System Defect Management & Configuration Management 3. Experience in IT...
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Front End Applications Ops Support
3 weeks ago
Singapore ZENITH INFOTECH Full timeThis is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,000 Liferay Digital Experience Platform - 1. Experience in Health IT This is a 12 months contract assigned to our client Work Location: To be confirmed Salary Range : $6,000-$8,000 Liferay Digital Experience Platform - 1. Experience in Health IT or...
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Application Support
3 weeks ago
Singapore Crédit Agricole Corporate and Investment Bank Full timeApplication Ops Engineer Who we are Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world's 12th largest bank by total assets. Our Singapore center ('ISAP' or 'Information Systems Asia Pacific') is the 2nd largest IT setup (after Paris Head Office)' for Crédit...