Desktop Engineer
3 weeks ago
- Perform installation, moves, changes, upgrades, decommissioning, configuration, testing and other planned requests on the end user devices as per the Operational Service Manual (OSM)
- Deal with incoming incidents and end to end management of OPS EUC Tech Support workgroup
- Perform first and second line support for market data applications in liaison with other Supplier's activities
- Troubleshooting and resolving IT related incidents
- Perform other IT-related actions
- Communicate with customer's the status of the IT related incidents
- Procurement of end user devices & accessories
- Mobile telecom management (provision of mobile services & devices)
- IT Audit & Hardware asset management
- Disposal of end user devices as per customer's policy
- Business Continuity Process (BCP) & Disaster Recovery Support
- Work closely with Information Security to ensure continued high levels of Security are maintained
- Be aware of regional and global regulations
- Ensure customer satisfaction.
- iPad, iPhone, Android - basic troubleshooting, Mobileiron/Intune configuration, guides.
- Degree/Diploma in Information Technology/Information System/Computer Science. Business IT or other relevant disciplines with 2 to 4 years relevant experiencce
- Knowledge in Call Management, Ticket Management and Escalation Management.
- Possess knowledge in Asset Management.
- Knowledge/provisioning /profile administration on Active Directory, MS Teams/ Skypes
- Mobile Iron /Intune configurations, troubleshooting/ installation, configuration, upgrade, removal.
- User profiles administration, provisioning.
- IMAC activities/ process
- Proficient in IT Services Management experience. Strong customer service focus.
- Basic / 1st Level troubleshooting:
- SCCM, VPN Global Protect, MS Office (including Outlook & OWA / O365, Appsense, Ivanti, Escalation to vendors, Service Request Handling, How-to-guides creation
Shortlisted candidates will be offered a 1 Year Direct Contract Employment.
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Desktop Support Engineer Desktop Engineer
2 weeks ago
Singapore ITCAN Pte Limited Full timeGreetings !shankar here from ITCAN Pte Ltd Singapore , we are looking for a Desktop Support Engineers as a permanent employee, and here is the JD for your reference ,Please have look at JD and let me know the below detailsob Description for Senior Desktop Support EngineerPrimary PurposeThis position provides the desktop support for the first contact point...
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Desktop Engineer
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Desktop Engineer
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Singapore Itcan Pte. Limited Full timeJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities. Ability to guide the team and...
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Desktop Engineer
2 weeks ago
Singapore ITCAN PTE. LIMITED Full timeRoles & ResponsibilitiesJob Description & RequirementsThis position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.Responsibilities·...
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Desktop Engineer Lead
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Desktop Engineer
4 days ago
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Desktop Support Engineer
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Desktop Engineer
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Desktop Support Engineer
4 weeks ago
Singapore Rapsys Technologies Pte Ltd Full timeJob Description :Job Description:Install, upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft Office.Dealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support Engineers.Provide user data and application recoveryUse diagnostic tools to troubleshoot problems...
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Desktop Support Engineer
3 weeks ago
Singapore K.p.p. Packaging Pte Ltd Full timeProcess the necessary skils and knowledge to provide end-users with desktop support services, troubleshoot and resolve technical issues, install, configure, and maintain hardware and software, and ensure that desktop systems are functioning optimally and securely.As a Desktop Support Engineer, you will be able to provide technical support to end-users in an...
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Desktop Support Engineer L1
4 weeks ago
Singapore Rapsys Technologies Pte. Ltd. Full timeRole:Desktop Support EngineerJob descriptionInstall,upgrade, support and troubleshoot Windows 7 ,Windows 8.1, Windows 10 and Microsoft OfficeDealing with hardware and application support queries and issues reported to the support desk and escalated to the Desktop Support EngineersProvide user data and application recoveryUse diagnostic tools to troubleshoot...
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Desktop Engineer and Service Desk Engineers
4 weeks ago
Singapore ITCAN Pte Limited Full timeLooking for L0,L1,L2 & SME level | Desktop Engineer/ Service Desk Engineers/ Singaporeans /Singapore PR/ LTVP Visa hildersinterested Candidates please send your resume to [HIDDEN TEXT].1)Installing of clients for software, windows upgrades 2) Troubleshooting of software/hardware issues 3) Installing Operating systems like Windows 7 to Windows 10 4) Refresh...
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Desktop Support Engineer L1
3 weeks ago
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