Customer Relations

2 weeks ago


Singapore Ase Learning Pte. Ltd. Full time

Roles & Responsibilities

  • Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience.
  • Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth.
  • To develop, manage and maintain strong relationships with Customers.
  • Developing, handling and answering feedback and complaints from the customers and using this feedback to improve customer experience.
  • Monthly reports tabulations and assisting the Customer Service Manager in analysing the data. Devise and evaluate methods for collecting quantitative and qualitative data.
  • Act as a brand guardian for online and offline communications.

Qualifications and Selection Criteria

  • Diploma/Degree in Business or related field.
  • Proficient in listening, speaking, and writing in both Mandarin and English.
  • Minimum 1 â€' 2 years experience in customer relations or related fields
  • Meticulous with a creative flair
  • Strong organizational and time management skills
  • Good interpersonal and communication skills
  • Responsible, proactive and able to work autonomously in a fast-paced environment

  • Customer Relations

    Found in: Talent SG 2A C2 - 10 hours ago


    Singapore ASE EDUCATION GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesRoles & Responsibilities Assisting the Customer Service Manager in developing and managing the team to achieve set KPIs and Targets through the delivery of high levels of customer service experience. Ensure the area of responsibility is well managed and the overall daily operations are well coordinated and smooth. To develop,...

  • Customer Relations Officer

    Found in: Talent SG 2A C2 - 1 day ago


    Singapore HERMILL INVESTMENTS PTE LTD Full time

    Roles & ResponsibilitiesJob Description· Attending to phone and walk-in customer inquiries at the Information Counter· Assisting in the shopping mall promotional activities such as gift redemption, gift vouchers, events, membership, etc.· Handling all other related administrative work as requiredRequirements:· Minimum GCE ‘N’ level· Related...

  • Customer Relations Officer

    Found in: Talent SG 2A C2 - 2 weeks ago


    Singapore KIAN HIAP CONSTRUCTION PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities and Duties:•     Attending to and resolving resident’s feedback and / or complaints, arranging for site inspections•     Assign supervisor to attend joint inspection on reported defects•     Generate work schedule for Subcontractor to rectify defects•     Liaise with...


  • Singapore Hermill Investments Pte Ltd Full time

    Job Description. Attending to phone and walk-in customer inquiries at the Information Counter. Assisting in the shopping mall promotional activities such as gift redemption, gift vouchers, events, membership, etc.. Handling all other related administrative work as requiredRequirements:. Minimum GCE N' level. Related experience preferably in the customer...

  • Customer Relations Executive

    Found in: Talent SG 2A C2 - 5 days ago


    Singapore TEXTILE AND FASHION INDUSTRY TRAINING CENTRE PTE LTD Full time

    Roles & ResponsibilitiesTaF.tc is looking for a detailed and structured Customer Relations Executive who is interested in analysing data, great with customers and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of...

  • Customer Relations Executives

    Found in: Talent SG 2A C2 - 1 week ago


    Singapore HIART NOVENA PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:· Attend to walk-in customers· Handle phone and email enquiries· Handle student enrolment matters· Collection of course fees and handle day-end closing· Support daily centre operations· Other administrative tasksRequirement:· Customer service oriented· Pleasant working attitude· Strong communication skills·...

  • Customer Relations Executive

    Found in: Talent SG 2A C2 - 3 days ago


    Singapore SUTL MARINA DEVELOPMENT PTE. LTD. Full time

    Roles & ResponsibilitiesMain Duties and Key Responsibilities: Streamline all the commercial and administration of the marina (i.e berthing records, berthing agreements, application forms, waiting lists, financial records, invoices, petty cash, purchase orders, follow-up of berthing enquiries etc.) Prepare, with the accounts department, all financial and...


  • Singapore Jointhire Singapore Pte Ltd Full time

    Job Description- Respond to all incoming calls regarding the customers' issues especially relating to termination requests and turn them into contract renewal.- Answer all incoming calls promptly and effectively in an efficient and professional manner.- Document all calls and actions taken into system ensuring that all updates and amendments are accurate.-...

  • Customer Relations Officer

    Found in: beBee jobs SG - 2 weeks ago


    Singapore CORNERSTONE GLOBAL PARTNERS PTE. LTD. Full time

    Location: Tanjong PagarWorking Hours: Shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PHResponsibilities:Attend to enquiries, primarily incoming calls through the hotline or other channels such as email.Understand customer's needs and provide quick, accurate and satisfactory answers to their queries.Ensure proper...

  • Customer Relations Officer

    Found in: Talent SG 2A C2 - 3 weeks ago


    Singapore BORNEO MOTORS (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesWho We AreAt Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.Job Responsibilities· Work with...


  • Singapore Spacio Tcm Wellness Pte. Ltd. Full time

    Provide quality customer service to customers over the phone or emailAble to listen and understand the need of customers.Calling from available database of existing clients or new clients with interestAttend to customer enquiriesIdentify and assess customer's needsSchedule appointments for customersReminder to new customers for appointment through...


  • Singapore Kian Hiap Construction Pte Ltd Full time

    Responsibilities and Duties:.     Attending to and resolving resident's feedback and / or complaints, arranging for site inspections.     Assign supervisor to attend joint inspection on reported defects.     Generate work schedule for Subcontractor to rectify defects.     Liaise with project stakeholders...

  • Customer Relations Executive

    Found in: Talent SG 2A C2 - 1 day ago


    Singapore HIART PTE. LTD. Full time

    Roles & ResponsibilitiesHiArt is currently seeking individuals who are passionate about art and children's enrichment industry to join our team!Job Description: Provide excellent customer service to the customers of our school Handle walk-in, phone and email enquiries Handle student enrolment matters Collection of course fees and handle day-end closing ...


  • Singapore Kingscross Full time

    Customer Relation Officer Responsibilities:Taking part in brainstorming sessions and suggesting innovative ideas.Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos.Editing and proofreading social media content, videos, press releases, emails, and other communications about clients that...


  • Singapore Textile And Fashion Industry Training Centre Pte Ltd Full time

    TaF.tc is looking for a detailed and structured Customer Relations Executive who is interested in analysing data, great with customers and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of our services.Here's What...

  • Customer Relations

    Found in: beBee jobs SG - 7 days ago


    Singapore P-SERV Full time

    Our client is one of the World Best Airport and they are currently looking for vibrant individuals to be part of their team Job Duties:Efficiently manage concierge duties to enhance the overall guest experienceAssist guests in wayfinding within the premisesProvide shopping recommendations based on guest preferencesOffer detailed brand and product...

  • Public Relations Officer/Customer Relations Executive

    Found in: Talent SG 2A C2 - 2 weeks ago


    Singapore OUR RECRUITERS LLP Full time

    Roles & ResponsibilitiesPublic Relations Officer/Customer Relations ExecutiveEmail : CV@ourrecruiters.comJob Scope:Arrangement for Works to be carried out within the flats, dealing with requests and resolving feedback by manning the Hotline and/or the video conferencing platform.The CRE shall manage and update information such as survey, repair, painting...


  • Singapore Aviall Boeing Inc. Full time

    Job DescriptionJob DescriptionJeppesen is looking for a Customer Relations Specialist to join the journey with us into the future of navigation based in Singapore! For more than 80 years, Jeppesen, has made it possible for pilots and their passengers to safely and efficiently reach their destinations. We are the world's leading provider of aeronautical data...


  • Singapore Our Recruiters Llp Full time

    Public Relations Officer/Customer Relations ExecutiveEmail : [HIDDEN TEXT]Job Scope:Arrangement for Works to be carried out within the flats, dealing with requests and resolving feedback by manning the Hotline and/or the video conferencing platform.The CRE shall manage and update information such as survey, repair, painting appointment etc., as well as...

  • Customer Relations Officer

    Found in: Talent SG 2A C2 - 3 weeks ago


    Singapore CSC ENTERPRISE (S'PORE) PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Planning and coordinating PR programme for the project Handle enquiries and feedback pertaining to the project, to work closely with the relevant parities such as residents, consultants and authorities etc. and take proactive measures in mitigating complaints arising from the construction activities Provide...