Customer Relations

3 weeks ago


Singapore P-SERV Full time

Our client is one of the World Best Airport and they are currently looking for vibrant individuals to be part of their team

Job Duties:

  • Efficiently manage concierge duties to enhance the overall guest experience
  • Assist guests in wayfinding within the premises
  • Provide shopping recommendations based on guest preferences
  • Offer detailed brand and product information
  • Alert passengers about ongoing promotions and special offers
  • Handle passengers' retail inquiries promptly and professionally
  • Address passengers' face-to-face, through messages, video, and live chats
  • Attend to passengers with shopping needs, ensuring a personalized and positive experience
  • Maintain a high level of customer service in all interactions
  • Undertake other ad-hoc duties as required to support the smooth operation of the concierge services

Requirement:

  • Minimum GCE O Level with 1 to 2 years of customer service / retail experience
  • Team player & able to adapt in a fast-paced environment
  • Willing to work on rotating shifts, including weekends, public holidays and night shift

Other Information:Training & Uniform provided Working Hours: / way transport / /

Interested applicants, email your CV to We regret to inform, only shortlisted candidates will be contacted.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p- I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494

EA Personnel No: R1103939

EA Personnel Name: Agnes Ng


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