Senior / Executive, Customer Service

Roles & Responsibilities*Provide support and quality customer service to clients.*To assist on customers / suppliers’ inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules)*Manage telephone enquiries in a professional manner.*Take note of customers' requests and follow-up actions to fulfil customer's...

.Provide support and quality customer service to clients..To assist on customers / suppliers' inquiries via phone call or email promptly.(Liaise with different party for shipment delivery schedules).Manage telephone enquiries in a professional manner..Take note of customers' requests and follow-up actions to fulfil customer's request.Work and coordinate with...

5-day week (Monday to Friday)Regular office hours: 8.30 am to 6.00 pmEasily accessible work location: International Plaza (above Tanjong Pagar MRT station)On-the-job training will be providedBenefitsCareer advancement opportunities and job rotation for Customer Service Officers and Customer Service Executives with the potential for supervisory and / or...

Roles & ResponsibilitiesJOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and...

Roles & ResponsibilitiesResponsibilities Provide Incoming Dies visibility to the Factory for planning and execution Analyze customer forecast numbers and work with Customer to pull in dies to fulfill Forecast / AOP/Customer Shipment requirements Co-ordinate customers' loading and shipment priority within the Factory Provide instruction to Planning to...

JOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and welcoming guest,...

Position SummarySenior Customer Service Specialist is responsible for excellent customer service experience. This role will have frequent interactions with internal stakeholders such as Account Management team and the Operational team (factory) within the organization. Key ResponsibilitiesBuild strong relationships with customers.Monthly commitment of 6- or...

1 Year Temporary Senior Customer Service Executive to cover for maternity staff Key Job Duties:Manage customer expectations, resolve customer satisfaction issues.Handling of daily customer orders and request.Co-ordinate with Sales for all sales activities.Co-ordinate with Planning and factory for stock supply / allocation.Co-ordinate with logistic for...

About Our Client Our client is known as one of the largest and most prominent plantation and processing companies in SEA. With a rich history and a commitment to sustainability, innovation, and excellence, we are seeking an exceptional leader to serve as their Regional Executive Director. Job Description As the Executive Director you are responsible for...

Customer Service Executive . Review customer inquiries for the company's import and export freight and logistics business scopes. Prepare accurate and detailed quotations for customers. Clarify and negotiate proposals with customers to ensure customer satisfaction. Review customer orders to ensure consistency with quotations offered. Prepare and process...

Job Summary:Customer Service Executive assist the Facility Management business unit while running the Quality Assurance & Communication function of the company. In this role, you will play a vital part in ensuring customer satisfaction and maintaining high-quality standards across our organization.As the Customer Service Executive, you will assist Facility...

Reporting to the Senior Managers, the Customer Service Executives are responsible to maintain and develop strong customer-based for the Company. He/She is expected to prepare and follow-up with quotations till job fulfilment and also to provide support to projects/initiatives in relation to sales, maketing and general operations. He/She is a team player who...

This is a Customer service executive role at reception of a backpacker's hostel located at Chinatown and Lavender- Job duties include the following:- Receiving of visitors at front desk by greeting, welcoming them appropriately and warmly- Handling of customers' queries, needs and complaints- Handling cashiering- Managing of reception at hostel- Managing...

CPO is startup dedicated to providing exceptional customer service and satisfaction. We pride ourselves on delivering high-quality products/services and building strong relationships with our customers. As we continue to grow, we are seeking a passionate and customer-focused individual to join our team as a Customer Service Executive.As a Customer Service...

Facilitate communication between customers and internal/external stakeholders.Ensure smooth customer service experience, implementing improvements and streamlining procedures to enhance efficiency and effectiveness.Manage escalated customer inquiries or complaints, resolving issues promptly and effectively to ensure customer satisfaction and...

Responsibilities:Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experienceTrain and upskill new and existing team members of the team, and provide actionable feedbackWork closely with the senior management team to design & curate procedures for the best user experience.Attend and welcome visitors...

Senior / Customer Service Associate, Group Contact CentreAs part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provideContact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expectedto work in a fast-paced environment andbechallenged with...

Roles & ResponsibilitiesResponsibilitiesCustomer Service Ensure client service associates execute their role well and provide execellent customer service to clients and their caregivers. Covering the duty of the team as required to ensure smooth daily operations. Manage Enquiries through various platforms – Emails/Whatsapp/Calls/Walk-ins. Liaise with...

Job Description & RequirementsAs the Customer Service Executive (CSE) for Contact Centre, you will be responsible for providing our Singapore customers prompt and personalized service when handling their queries from multiple channels over a full range of consumer financial products and services. In performing your role, you are also expected to comply with...

Roles & ResponsibilitiesResponsibilities: Manage, mentor and coach the relevant team members to achieve quality and productivity for optimal customer experience Train and upskill new and existing team members of the team, and provide actionable feedback Work closely with the senior management team to design & curate procedures for the best user...