Customer Experience Officer

Attend to phone-in enquiries, email correspondences and online chats on SPH newspaper and magazine subscriptions, promotions and delivery issues. Good communication (verbal & written) and problem solving skills Digitally savvy and can assist in troubleshooting of digital and technical issues Passionate about customer service with a cheerful disposition ...

Attend to phone-in enquiries, email correspondences and online chats on SPH newspaper and magazine subscriptions, promotions and delivery issues. Good communication (verbal & written) and problem solving skills Digitally savvy and can assist in troubleshooting of digital and technical issues Passionate about customer service with a cheerful...

Roles & ResponsibilitiesJob DescriptionWe’re looking for fun, fit and feisty people with that certain ‘Virgin-ness’. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it’s going to be fun. You like?The GigPeople are great, aren’t they? Wait, do you really agree, or are you just saying that? Because if...

We are seeking a highly motivated and energetic Customer Experience and Operations Executive to join our fast-growing startup. Responsibilities:Make outbound calls to customers to check on their experience, ensure their satisfaction, and identify areas for improvementNavigate systems and make reports to track and analyze customer feedback and...

Job Description: Customer experience: Providing customers the best showroom tour experience possible Customer journey: Attend to showroom visitors to provide intuitive and enjoyable viewing, maintain showroom pristine condition at all times Customer relationship: Build and maintain relationship while sharing product information Customer feedback: Be...

Job DescriptionWe're looking for fun, fit and feisty people with that certain Virgin-ness'. We smile a lot and we always put our people first. So come and work with us at Virgin Active - it's going to be fun. You likeThe GigPeople are great, aren't they Wait, do you really agree, or are you just saying that Because if you're a serious people' person, we need...

Be the face of Sunday StaplesSunday Staples is a handbag and footwear brand that is quickly becoming a favourite among fashion-forward women in Singapore. With a loyal following of customers who love the brand's stylish and comfortable footwear designs, the brand is also expanding its product line to include handbags and other accessories, making it a...

Roles & ResponsibilitiesSummary:The 1st Level Support is required to provide 1st point of contact for customers and provide excellent customer service to address their inquiries, concerns, or complaints.Responsibilities: Answering incoming calls and making outbound calls to customers. Manage incoming emails. Provide Live-Chat support. Listening...

Looking to work with energy reduction solutions in a global organization committed to sustainability and innovation?Look no further and join the Administration team at Grundfos Singapore What is the Job all about?This job will be responsible for ensuring customer experience when visiting Grundfos Singapore (GSI) onsite or virtually.You will be reporting to...

Looking to work with energy reduction solutions in a global organization committed to sustainability and innovation? Look no further and join the Administration team at Grundfos Singapore!   What is the Job all about? This job will be responsible for ensuring customer experience when visiting Grundfos Singapore (GSI) onsite or virtually. You will be...

Roles & ResponsibilitiesJob Responsibilities· Responsible for handling front office reception and administration duties· Greet customers and answer all customers’ enquiries· Perform for scheduling appointment calendar and sending reminders appointments to customer· Generating and compiling of daily sales reports· Perform outlet stock-take and other...

Roles & ResponsibilitiesJob Responsibilities Responsible for handling front office reception and administration duties Greet customers and answer all customers’ enquiries Perform scheduling appointment calendar and sending reminders on appointments to customer Generating and compiling of daily sales reports Perform outlet stock-take and other ad-hoc...

Roles & ResponsibilitiesHighlights: Health insurance Dental reimbursement AWS + Performance Bonus Friendly environment Multiple buses to town Upcoming Havelock MRT Station (TE16) just outside our officeJob Summary:The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality...

Roles & ResponsibilitiesOur client, one of world’s largest financial services institutions is looking for:Customer Service OfficerResponsibilities: Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner Ability to understand customers’ needs...

Get to Know our Team:Agoda's Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda's values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing...

Roles & ResponsibilitiesNo Prior Experience Are Welcome To ApplyJob Scope:To support B2B• Manage customer inquiries, orders and arranging deliveries• Sales administration – helping and supporting business with customer’s queries, liaison with suppliers and service providers etc• Tracking customers’ consumption and requirements, managing stocks...

Roles & ResponsibilitiesKEY RESPONSIBILITIES Maintain customer satisfaction through face-to-face interactions, phone calls and emails Effectively manage a large volume of incoming calls and emails Effectively resolve customers’ problems through strong and clear interpersonal dialogue Skilfully and calmly manage difficult and angry customers Liaise...

Roles & ResponsibilitiesAs a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Responsibilities: Attend to customer enquiries, feedback and complaints via phone, email or in-person. Check and monitor...

Job Title: Customer Relationship Officer Position Overview: We are seeking a motivated and customer-oriented individual to join our team as a Customer Relationship Officer. The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to build and maintain strong relationships with...

Job Title: Customer Relationship OfficerPosition Overview:We are seeking a motivated and customer-oriented individual to join our team as a Customer Relationship Officer. The ideal candidate will possess excellent communication skills, a passion for customer service, and the ability to build and maintain strong relationships with clients....