Customer Service Officer

Roles & ResponsibilitiesJOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and...

Roles & ResponsibilitiesOur client, one of world’s largest financial services institutions is looking for:Customer Service OfficerResponsibilities: Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner Ability to understand customers’ needs...

Roles & ResponsibilitiesAs a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Responsibilities: Attend to customer enquiries, feedback and complaints via phone, email or in-person. Check and monitor...

Roles & ResponsibilitiesJob Description: Handle all customer service-related matters at the counter Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks Promote loyalty program and related activities Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required Support...

Roles & ResponsibilitiesJob Responsibilities· Responsible for handling front office reception and administration duties· Greet customers and answer all customers’ enquiries· Perform for scheduling appointment calendar and sending reminders appointments to customer· Generating and compiling of daily sales reports· Perform outlet stock-take and other...

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Responsibilities:Attend to customer enquiries, feedback and complaints via phone, email or in-person.Check and monitor CCTVs for discrepancies, system...

Roles & Responsibilities Answer calls professionally to provide information about products and services, handle customers' orders Liaise directly with customers for the order processing Responsible for coordinating all Sales related details, before and after Sales Attend to Sales enquiries, Quotations, Sales Statistic report and ad-hoc duties Maintain...

Roles & ResponsibilitiesOverviewAs a Customer Service Officer in Glass-Fix, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. Your dedication to delivering outstanding...

Roles & ResponsibilitiesKEY RESPONSIBILITIES Maintain customer satisfaction through face-to-face interactions, phone calls and emails Effectively manage a large volume of incoming calls and emails Effectively resolve customers’ problems through strong and clear interpersonal dialogue Skilfully and calmly manage difficult and angry customers Liaise...

Roles & ResponsibilitiesAs a Customer Service Officer, you will provide: Personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner. Handle email enquiries and live chats. Understand customers' needs and provide appropriate/ customized solutions. Identify cross-sell...

Roles & ResponsibilitiesResponsibilities• Providing office day to day admin support• Task to configure other IT devices• In charge of doing devices exchanges and redemptions• Assist the team in communicating with the status of the outstanding tasks• Handling customer complains• Learning the Singtel system and assisting customer needs and...

No Prior Experience Are Welcome To ApplyNo foreign quota availableJob Scope: To support B2B• Manage customer inquiries, orders and arranging deliveries• Sales administration – helping and supporting business with customer's queries, liaison with suppliers and service providers etc• Tracking customers' consumption and requirements, managing stocks...

Roles & ResponsibilitiesJob Description Professionally manage multi-channel interactions such as calls, email, social media, mobile apps and in-person enquiries and concerns in a timely manner Explore and introduce different type of services and products that are available to our customers Analyzing customer intention in order to assist customers to your...

Roles & ResponsibilitiesJob Responsibilities & Duties· Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.· Ability to understand customers’ needs and provide appropriate solutions and attention· Identify cross-sell opportunities during...

Job Vacancy: Customer Service OfficerRequirement: Singapore/PRWorking Area: Buroh StreetWorking hours: 8.30am - 5.30pm, 5 days workJob Scope: . Handle customer service hotline and provide first level of support . Provide quality customer service to customers over phone or email . Co-ordinate with internal staff and ensure closure of all customer service...

JOB RESPONSIBILITIES: Improving customer service procedures, policies and standards To reply and response to reviews/feedbacks/ comments across all platforms (E.g. Telephone, email inbox, Social Media and face to face with customer) Coaching of soft skill to the team related to customer service Front desk duties including greeting and welcoming guest,...

Roles & ResponsibilitiesJob HighlightLocation near Macpherson MRT StationOn-job training will be providedDuty Meal will be providedAnnual Leave/Medical/BonusesResponsibilities: Provide customer service and administrative support to the daily operation of Temple. Collect payments and issue invoices. Data entry and update system record. Assist in...

SummaryThe Customer Services Officer is responsible for the management of customer requests and for providing assistance to customers at check-in counters. He/she manages flight requests, verifies travel documents and works with other departments to resolve customer issues. To maintain a safe working environment, he/she ensures his/her team adheres to all...

No Prior Experience Are Welcome To ApplyNo foreign quota availableJob Scope: To support B2B• Manage customer inquiries, orders and arranging deliveries• Sales administration – helping and supporting business with customer’s queries, liaison with suppliers and service providers etc• Tracking customers’ consumption and requirements, managing...

No Prior Experience Are Welcome To ApplyNo foreign quota availableJob Scope: To support B2B• Manage customer inquiries, orders and arranging deliveries• Sales administration – helping and supporting business with customer’s queries, liaison with suppliers and service providers etc• Tracking customers’ consumption and requirements, managing...