Customer Experience Executive

2 weeks ago


Singapore TAK PRODUCTS & SERVICES PTE. LTD. Full time

Job Description:

  • Customer experience: Providing customers the best showroom tour experience possible
  • Customer journey: Attend to showroom visitors to provide intuitive and enjoyable viewing, maintain showroom pristine condition at all times
  • Customer relationship: Build and maintain relationship while sharing product information
  • Customer feedback: Be attentive to customer concerns and provide meaningful solutions
  • Customer data: Build and maintain brand customer profile promptly and accurately
  • Understand industry trends and assess customers' needs to provide value-added service

Job Requirements:

  • Minimum 2 years of customer service experience
  • Service oriented, attentiveness and patience when dealing with customers
  • Driven team player who is resourceful, and able to think creatively
  • Knowledge in home renovation décor and materials will be an added advantage

Others

  • Yearly uniform allowance
  • Monthly grooming allowance
  • 5.5 work days


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