Current jobs related to Logistics & Customer Experience Analyst - Singapore - Pfizer
-
Logistics & Customer Experience Analyst
4 months ago
Singapore Pfizer Full timeWhy Patients Need You Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You\xe2\x80\x99ll help bring medicines to the world even faster by embracing challenges, imagining what\xe2\x80\x99s possible and taking action. What You Will Achieve Working with a dynamic team of...
-
Logistics & Customer Experience Analyst
4 months ago
Singapore Pfizer Full timeWhy Patients Need You Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You\xe2\x80\x99ll help bring medicines to the world even faster by embracing challenges, imagining what\xe2\x80\x99s possible and taking action. What You Will Achieve Working with a dynamic team of...
-
Global Program Manager
2 days ago
Singapore APL LOGISTICS LTD Full timeAbout the RoleWe are seeking a highly skilled Global Program Manager to join our team at APL Logistics LTD. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving supply chain optimization across our global operations.Key ResponsibilitiesCustomer Retention and GrowthDevelop and implement...
-
Logistics/Customer Service Officer/Executive
3 days ago
Singapore GKE EXPRESS LOGISTICS PTE. LTD. Full timeRoles & ResponsibilitiesJob Highlights Lunch & Company Transport Provided(i.e., Lakeside,Boon Lay & Woodlands) Attractive Bonus Scheme 5 days’ work week(i.e., 8.30am to 5.30pm)Job Responsibilities: To carry out and execute all daily jobs received from customers and ensure that all information is relayed down to the respective Operations Teams at the...
-
Logistics Executive
2 days ago
Singapore TRANSPOTRADE LOGISTICS PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Logistics Executive to join our team at TRANSPOTRADE LOGISTICS PTE. LTD. The successful candidate will be responsible for coordinating and managing the transportation and delivery of goods, as well as handling import and export documentation.Key ResponsibilitiesLiaise with Internal Teams and CustomersThe Logistics...
-
Logistics Manager
3 days ago
Singapore GROCERY LOGISTICS OF SINGAPORE PTE LTD Full timeRoles & ResponsibilitiesA key role in overseeing and driving successful projects related to our operations. You'll be responsible for developing and implementing strategic plans, managing resources, ensuring project deliverables are met on time and within budget, and collaborating with cross-functional teams to achieve optimal inventory...
-
Logistics Coordinator
2 days ago
Singapore ST LOGISTICS PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled and experienced Logistics Specialist to join our team at ST LOGISTICS PTE. LTD. The successful candidate will be responsible for coordinating and managing the logistics operations, ensuring timely and efficient delivery of goods to our customers.Key ResponsibilitiesLogistics OperationsCoordinate and manage the...
-
Logistics Coordinator
2 days ago
Singapore TRADEWIN LOGISTICS PTE. LTD. Full timeJob SummaryWe are seeking a skilled Class 3 Delivery Driver to join our team at TRADEWIN LOGISTICS PTE. LTD. As a key member of our logistics team, you will be responsible for ensuring the timely and efficient delivery of goods to our customers.Key Responsibilities• Perform daily delivery and collection of goods• Ensure delivery is done in a timely...
-
Logistics Driver
2 days ago
Singapore KKK LOGISTICS PTE. LTD. Full timeJob SummaryWe are seeking a reliable and skilled Logistics Driver to join our team at KKK Logistics PTE. LTD. As a key member of our delivery team, you will be responsible for ensuring timely and efficient delivery of goods to our customers.Key Responsibilities• Load and unload goods from warehouse and vice versa• Pack goods using carton boxes, plastic...
-
Logistics Coordinator
3 days ago
Singapore ARAMEX INTERNATIONAL LOGISTICS PRIVATE LTD. Full timeRoles & ResponsibilitiesAramex, a global leading service provider of comprehensive logistics and transport solution serves 15 million customers worldwide. Aramex employ over 18,000 motivated professionals in over 66 countries worldwide with a shared vision to provide a seamless logistics and delivery experience – connecting the globe.Our Mission is to...
-
Developer/Analyst
4 months ago
Singapore CUSTOMER CAPITAL CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:As a developer/analyst, you will the part of the team in delivering value-adding and effective Microsoft CRM and PowerApp applications for our government and enterprise clients.You will play an important role in: You will be responsible for application development, implementation, customer training, support and...
-
Logistics Coordinator
2 days ago
Singapore YUSEN LOGISTICS (SINGAPORE) PTE. LTD. Full timeJob SummaryWe are seeking a skilled Logistics Coordinator to join our team at YUSEN LOGISTICS (SINGAPORE) PTE. LTD. The successful candidate will be responsible for facilitating and managing cross-border transportation operations, partnerships, and projects.Key Responsibilities• Coordinate with Malaysia counterpart on sales leads and customer...
-
Logistics Driver
2 days ago
Singapore KK MOVERS AND LOGISTICS Full timeJob OpportunityWe are seeking a reliable and physically fit driver to join our team at KK MOVERS AND LOGISTICS. As a Parcel Delivery Specialist, you will be responsible for delivering parcels to customers in a timely and efficient manner.Key Responsibilities:Load and unload parcels from at least 10kg onwardsDrive a company-provided vehicle to deliver parcels...
-
Logistics Driver
2 days ago
Singapore WYN2000 LOGISTICS PTE. LTD. Full timeJob SummaryWe are seeking a skilled Logistics Driver to join our team at WYN2000 LOGISTICS PTE. LTD. As a Prime Mover Operator, you will be responsible for transporting containers or loose cargo from one location to another, ensuring the safety of cargo and vehicle.Main ResponsibilitiesTransport containers or loose cargo from one location to another...
-
Logistics Coordinator
2 days ago
Singapore WYN2000 LOGISTICS PTE. LTD. Full timeLogistics Coordinator Job DescriptionWe are seeking a highly organized and detail-oriented Logistics Coordinator to join our dynamic team at WYN2000 LOGISTICS PTE. LTD. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to work effectively both independently and as part of a team.Main Job...
-
Logistics Driver
2 days ago
Singapore SDP LOGISTICS Full timeJob OpportunityWe are seeking a reliable and skilled Class 4 lorry driver to join our team at SDP Logistics.Key Responsibilities:• Delivering palletised and crated items to customers' locations• Supporting with ad-hoc duties when availableBenefits:• Ability to drive the vehicle back after delivery• Cash card and diesel top-up provided• 13-month...
-
Logistics Coordinator
2 days ago
Singapore ST LOGISTICS PTE. LTD. Full timeJob SummaryWe are seeking a highly organized and detail-oriented Logistics Specialist to join our team at ST LOGISTICS PTE. LTD. The successful candidate will be responsible for ensuring the smooth flow of goods and materials within our warehouse and transportation network.Key Responsibilities:Loading and Unloading Operations: Safely load and unload goods...
-
Logistics Coordinator
2 days ago
Singapore SG PACIFIC LOGISTICS PTE. LTD. Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Logistics Coordinator at SG Pacific Logistics Pte. Ltd. The successful candidate will be responsible for ensuring timely delivery of goods to customers, managing inventory, and maintaining accurate records.Key ResponsibilitiesDelivery and LogisticsCoordinate...
-
Logistics Director
2 days ago
Singapore LEGEND GLOBAL LOGISTICS PTE. LTD. Full timeJob SummaryLEGEND GLOBAL LOGISTICS PTE. LTD. is seeking a seasoned professional to lead our logistics operations. As a key member of our team, you will be responsible for overseeing the management of tank containers, equipment, and resources to ensure efficient and cost-effective logistics processes.Key Responsibilities• Develop and maintain relationships...
-
Logistics Delivery Specialist
2 days ago
Singapore TRADEWIN LOGISTICS PTE. LTD. Full timeJob SummaryAt TRADEWIN LOGISTICS PTE. LTD., we are seeking a reliable and skilled Class 4 Delivery Driver to join our team. As a key member of our logistics team, you will be responsible for delivering goods to customers in a timely and efficient manner.Key Responsibilities• Perform daily delivery and collection of goods• Ensure delivery is done in a...
Logistics & Customer Experience Analyst
5 months ago
Why Patients Need You
Our manufacturing logistics and supply team makes sure that customers and patients have the medicines they need, when they need them. You\xe2\x80\x99ll help bring medicines to the world even faster by embracing challenges, imagining what\xe2\x80\x99s possible and taking action.
What You Will Achieve
Working with a dynamic team of Logistics and Supply Chain experts, you will carry out activities involved in distribution and order centers\' receipt and filling of customer orders. These would include requesting shipment of product to global markets, and ensuring efficient order processes and procedures being in place.
As a Senior Associate, your knowledge and skills will contribute towards the goals and objectives of the team. Your focus and ability to meet team targets will help in completing critical deliverables. Your innovative use of communication tools and techniques will facilitate in explaining difficult issues and establishing consensus between teams.
It is your hard work and focus that will make it possible for Pfizer\xe2\x80\x99s customers and patients to receive the medicines they need, when they need them.
How You Will Achieve It
- Contribute to the completion of projects, manage own time to meet agreed targets, and develop plans for work activities on own projects.
- Conduct annual customer satisfaction survey, prepare analysis and follow up with action plan.
- Manage the order fulfilment process, ensure the proper contract is being applied, provide budget management support, create and distribute order fulfilment reports to relevant stakeholders.
- Analyze transaction for source of error, re-process corrected transaction, and implement needed corrective actions to prevent future errors.
- Provide deduction resolution and assist customers and field sales with credit held orders.
- Support various initiatives/projects/pilots within Customer Service, including Pfizer\'s efforts in support of DSCSA compliance.
- Provide information and analytical support to management and brands.
- Provide escalation management for order issues, allocation cuts, complaint management and any other problematic areas.
- Monitor and resolve customer complaints regarding failed, incorrect or missing ASNs.
- Perform ongoing master data maintenance activities required for effective order management, DSA execution, and reporting accuracy.
- Manage purchase opportunities and provide ad hoc reporting to upper management and Brand Teams.
- Ensure timely application of import and export licenses, also link documents in System Application and Products. Description
This position will be responsible for the operations for Customer Experience activities and efficient functioning of the Global Logistics & Network Services - Logistics Center Singapore (GL&NS-LCS). The L&CE Analyst will manage orders and shipments to various market in Asia and work with Market Planning Hub (MPH) to recommend logistics solutions. The L&CE Analyst will also support the L&CE Team Manager to ensure that all intercompany processes, procedures and controls are followed. This position will need to meet annual objectives related to continuous improvement of the department. This position is expected to work closely with other functional groups across Pfizer organizations and Logistics Service Providers, in accordance with the set guidelines of GxP compliance and best practices across the group in support of the organization\xe2\x80\x99s ongoing operations.
Responsibilities
1 Drives department goals and objectives(10%) - Implement GL&NS-LCS logistics goals and departmental strategies
Must-Have Bachelor\'s Degree or Equivalent 3+ years\' experience Demonstrated experience in operating within a GMP/GDP environment Previous experience in Pharmaceutical industry System Application and Products knowledge Knowledge of import and customs clearance activities Excellent communication skills and level of English (written and spoken) Good knowledge of MS Office, especially Outlook and Excel Experienced in managing transactions in SAP invoicing, order management (SD/MM) Nice-to-Have Experience in the pharmaceutical trade business, including order management and distribution operations Citizen developer with experience in automation platforms Digital savvy to transform the next-generation supply chain Work Location Assignment: Singapore (Hybrid)
Work Location Assignment: Flexible
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Logistics & Supply Chain Mgmt
#LI-PFE
Pfizer