Operations & Experience Officer (Customer Service)

Job SummaryWe are seeking a highly skilled and experienced Customer Experience Officer to join our team at RMA Contracts Pte. Ltd. The successful candidate will be responsible for providing exceptional customer service and support to our clients and employees.Key ResponsibilitiesOperational SupportProvide on-site support to various teams within the...

Roles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...

Roles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...

Roles & ResponsibilitiesThe Job: Handle daily operation and maintaining of facilities within Bowling Centre Handle Cashier Counter during operation and reconcile daily payment balance Maintain relationship with the Club’s Members, guests and members of public by providing good customer service Ensure compliance to establish rules of the game during...

We are seeking a highly motivated and energetic Customer Experience and Operations Executive to join our fast-growing startup. The successful candidate will be responsible for making outbound calls to customers to check on their experience, navigating systems and making reports, and receiving and resolving more complicated cases that are escalated from...

Front Office RoleAs a Guest Service Officer at TPC HOTEL PTE. LTD., you will be the first point of contact for our guests, setting the tone for their entire stay. This is a fantastic opportunity to showcase your exceptional customer service skills and create lasting impressions.Key Responsibilities:Maintain high standards of conduct, dress, and appearance to...

Roles & ResponsibilitiesThis position reports to the company's operation manager and interfaces with the clinic naturopaths and clients. The officer's role is to support good customer relations, ensure and adopt continuous improvement in service standards, ensure all operational processes run smoothly and cost-efficiently, manage inventory and orders, and...

Roles & ResponsibilitiesIn your role:Call Centre Support You are the face of the company and first point of contact for the customer. Monitor staff attendance and ensure Call Centre Service Levels are achieved. Conduct briefing for staff and update event information to ensure staff are updated ofcorrect information to inform customers. Handle and follow...

Roles & ResponsibilitiesAs Customer Service Officer, you are the face of HoST to our customers. Your tact, sensitivity and professionalism strongly influence customer satisfaction and HoST’s prosperity. You partner with the sales team to generate sales, provide excellent customer service and smooth day-to-day operational support to your customer...

Roles & ResponsibilitiesDescriptionAttend to customers’ enquiries through phone call, email, social media platforms.Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.Assist customers with after-sales service issues e.g. Handle sales orders and exchanges/returns by collaborating with other...

Key Responsibilities* Deliver exceptional customer service and support to clients, ensuring their needs are met promptly and efficiently.* Provide clear and concise communication, both verbally and in writing, to address customer inquiries and concerns.* Collaborate with internal stakeholders to resolve customer issues and implement effective solutions.*...

Roles & Responsibilities- Handle daily operations in the Bowling Centre.- Manage the cashier counter and administration work during operation hours.- Provide excellent customer service to Club members, guests and the public.- Ensure compliance with established games rules during bowling leagues and competitions.- Update and maintain bowler's records and...

Roles & Responsibilities Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Answering incoming phone calls from customers and make appointment for customers. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures;...

Roles & Responsibilities· greeting and handling walk in customer· schedule and manage booking system· assist in spa operation· general admin support for outlet operation· Ability to work independently· Sales, service and customer-oriented· Good communication skills· Pleasant and positive attitude· Relevant working experience preferredTell employers...

Roles & ResponsibilitiesJob Description: Handle all customer service-related matters at the counter Provide excellent customer service, attend to tenant and shopper enquiries and feedbacks Promote loyalty program and related activities Assist in voucher sales, mall redemptions, reward program and any other marketing activations as required Support...

ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...

Roles & ResponsibilitiesJob Summary:The Customer Service Officer delivers exceptional customer service by assisting clients with product inquiries, appointments, and services. The role involves maintaining a welcoming environment, handling customer concerns, and ensuring a seamless experience throughout their visit to the outlet.Key Responsibilities: ...

Position Overview This position reports to the company's operation manager and interfaces with the clinic naturopaths and clients. Key Responsibilities The officer's role is to: Support good customer relations. Ensure and adopt continuous improvement in service standards. Ensure all operational processes run smoothly and cost-efficiently. Manage...

Roles & ResponsibilitiesResponsibilitiesWe are looking for exceptional customer-oriented individuals to join our Retail Banking team. As a Customer Service Officer, you enjoy interacting with people from all walks of life and pride yourself on providing excellent service to customers with patience and empathy. An effective multi-tasker and good team player,...

Roles & ResponsibilitiesJob PurposeAssist Front-of-House (FOH) management in providing customer service at any AHL venues and performing FOH services to all customers within corporate guidelines with the objective of providing high service standards.Duties and responsibilities Provide high-quality front-of-house services at Arts House Limited venues. ...