Membership Relation Executive

4 weeks ago

Singapore Association of Small & Medium Enterprises Full time
Roles & Responsibilities

The Association of Small & Medium Enterprises (ASME) is a not-for-profit

organization which serves to facilitate the growth and development of small

and medium enterprises.

We are now looking for a dynamic individual to join us as Executive

(Member Relations)

Responsibilities


• Event and Program Support: Assist in conceptualizing, planning, and

executing monthly events and programs for members.


• Day to Day Operations: Process new applications and handle renewal

reminders and manage general membership enquiries.


• Payments: Verify details and payments, coordinate with the Finance

team.


• Report: Prepare and deliver monthly membership reports.


• Marketing: Create and manage Electronic Direct Mailers (EDMs) to

engage members and promote events.


• Member Rewards Programme: Develop and expand member rewards

by sourcing and uploading benefits to the Members Portal. Track

redemption rates to measure engagement and success.


• Partnership: Collaborate with external partners on joint initiatives,

including webinars, site visits, workshops, and roundtable

discussions.


• Digitalisation: Work with internal teams to enhance the Members

Portal, focusing on functionality, user experience, and interface

improvements to increase member engagement.


• Portal Management: Oversee the daily operations of the Members

Portal, ensuring up-to-date content and a seamless user experience.


• Ad Hoc Duties: Support various events, functions, and activities

organized by ASME as needed.

Requirements


• Diploma holder and above in any discipline.


• Must possess pleasant personality, excellent communication skills and

be result-driven.


• Must be able to work under tight timeline and handling multiple

projects concurrently


• Candidate must be meticulous and be able to manage administration

of projects independently and with minimum supervision.


• Must be prepared and able to travel at least once a month.


• Must also be able to formulate and conduct presentation in front of

higher Management.


• International trade knowledge, financial skills and accounting will be

an added advantage.


• Relevant experience preferred but fresh graduates with strong

enthusiasm for exposure can apply.

Tell employers what skills you have

Front Office
Ability to Multitask
Excellent Communication Skills
Microsoft PowerPoint
Restaurants
User Experience
Fitness
Cold Calling
Administration
Event Management
Accounting
Spreadsheets
Cashiering
ASME
Customer Service
Decision Making
International Trade

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