Assistant Manager, Membership Relations

5 days ago

Singapore SUTL MARINA DEVELOPMENT PTE. LTD. Full time

**Job Summary**:
Actively drive the department new member acquisition, retention and management of existing portfolio, including but not limited to the development and execution of sales and acquisition strategies, membership induction, as well as enquiries and feedback management. The personnel will need coordinate functions and activities with departmental heads, other executives and liaise with Head Office officials as required.

**Main Duties and Key Responsibilities**:

- Achieve sales targets and exceed revenue growth target.
- Source, prospect and on-board new members.
- Source, build and develop new sources of referral.
- Participate in the formulation and implementation of membership acquisition strategy
- Develop lead generation strategies and maintain a lead management system.
- Conduct sales activities, presentation and club tours for prospective members.
- Keep abreast of the market trends and behavior to uncover new business and sales opportunities.
- Build and maintain brand awareness.
- Develop, cultivate and maintain relationship with existing members through regular communication.
- Assist in coordinating and participating in membership events.
- Members’ management from enquiries and feedback.
- Provide accurate and timely sales planning, tracking and monitoring to achieve budgeted goals to Membership Director and General Manager.

**Requirements**:

- Diploma/ Degree holder.
- Minimum 2 years of direct sales experience, or 3 years in a similar capacity in luxury hotels, major airlines, membership clubs, and banks with good track records.
- Successful record of achieving positive results in an organization that measures and rewards individual performance.
- Result oriented in order to achieve the target.
- Wide network of contacts.
- Good communication skill.
- Must be proactive, meticulous and able to work independently.
- Independent and team player at the same time.
- Computer literate.

  • Membership Relations

    2 days ago

    Singapore A membership club in the east Full time

    1. Lead, motivate and provide direction to the Front Office, Membership Relations & Sales teams, and ensure that teams maintain operation standards, maximize efficiency and ensure high level of member satisfaction. 3. Effective management of all membership appeals and transactions in accordance with Club Constitution and Bye-laws. 4. Assist in Constitution...

  • Membership Relations

    3 days ago

    Singapore A company located in the East Full time

    Lead, motivate and provide direction to the Front Office, Membership Relations & Sales teams, and ensure that teams maintain operation standards, maximize efficiency and ensure high level of member satisfaction. - Effective management of all membership appeals and transactions in accordance with Club Constitution and Bye-laws. - Assist in Constitution and...

  • Membership Relation Officer

    4 days ago

    Singapore Changi Beach Club Full time

    The Membership Relations Officer plays a key role in delivering exceptional service to existing and prospective members. The role focuses on membership engagement, retention, and administrative support to enhance overall member experience at the clubhouse.Key Responsibilities :Act as the first point of contact for all membership-related inquiries. Assist...

  • Membership Relation Officer

    2 weeks ago

    Singapore Changi Beach Club Full time

    Roles & ResponsibilitiesThe Membership Relations Officer plays a key role in delivering exceptional service to existing and prospective members. The role focuses on membership engagement, retention, and administrative support to enhance overall member experience at the clubhouse.Key Responsibilities:Act as the first point of contact for all...

  • Membership Relation Officer

    2 weeks ago

    Singapore Changi Beach Club Full time

    The Membership Relations Officer plays a key role in delivering exceptional service to existing and prospective members. The role focuses on membership engagement, retention, and administrative support to enhance overall member experience at the clubhouse. **Key Responsibilities**: - Act as the first point of contact for all membership-related inquiries. -...

  • Assistant Membership Manager

    2 days ago

    Singapore British Club Full time

    The incumbent will be responsible in growing Membership Sales and this will involve conducting of daily tours of the Club and assisting potential members with the process of joining the Club. You will follow-up with leads and be visible around to the Club to Members. In addition, you will have a keen understanding of Membership policies, rules and...

  • Membership Relations Assistant

    2 weeks ago

    Singapore SERANGOON GARDENS COUNTRY CLUB Full time

    **Responsibilities**: - Create a warm and welcoming atmosphere while building strong relationships with members and guests. - Efficiently manage member inquiries, requests, and bookings with professionalism. - Ensure seamless operations at the reception counter, upholding a high standard of service. - Provide accurate and timely information to members,...

  • Membership Relations Assistant

    4 weeks ago

    Singapore Serangoon Gardens Country Club Full time

    Roles & ResponsibilitiesResponsibilities:Create a warm and welcoming atmosphere while building strong relationships with members and guests. Efficiently manage member inquiries, requests, and bookings with professionalism. Ensure seamless operations at the reception counter, upholding a high standard of service. Provide accurate and timely information to...

  • Manager / Assistant Manager, Membership Operations

    2 weeks ago

    Singapore Singapore Business Federation Full time

    The Assistant Manager/Manager is part of the dynamic Membership Operations and Services (MOS) team responsible for day-to-day membership operations and relations. The MOS Team also organises members’ orientation and annual general meeting as well as partner with government agencies and other relevant stakeholders to conduct outreach briefings for...

  • Assistant Manager, Membership Operations

    4 days ago

    Singapore Mandai Wildlife Group Full time

    Join to apply for the Assistant Manager, Membership Operations role at Mandai Wildlife Group 1 day ago Be among the first 25 applicants Join to apply for the Assistant Manager, Membership Operations role at Mandai Wildlife Group Get AI-powered advice on this job and more exclusive features. Mandai Wildlife Group is the steward of Mandai Wildlife...