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Manager (Membership)

2 weeks ago

Singapore PAS People's Association Full time

Support the development and implementation of digital solutions to support membership operations, as well as provide membership data insights and recommendations to support any membership initiatives and projects.

Support the planning of member engagement initiatives and projects by providing timely membership statistics or data analytics report.

**Data Analytics**
- Support the planning of member engagement initiatives and projects by providing timely membership statistics or data analytics report / dashboard via data visualization platform (e.g. Excel,Tableau).
- Transform large data sets into compelling visualizations to analyze trends and patterns of membership programme

**Digitalization**
- Work with ICT, partners and vendors to ensure all membership related system processes and interfaces are operating BAU.
- Collaborate with cross-departmental teams, vendors, and partners to assist in project management on projects for membership program, including mobile app development
- Develop and implement technology solutions and digitalisation to support membership operation enhancement, including membership acquisition, targeted marketing, members engagement, as well as any new initiative/project from time to time.
- Support the exploration and adaptation of new technology (e.g. Artificial Intelligence, Robotic Process Automation) to support the overall membership programme strategy.
- Ensure successful delivery of project deliverables and IT/Analytics solutions within agreed timelines by working closely with key stakeholders

**Other Duties**

Other ad-hoc duties not covered under main responsibilities and duties.
- Budget Management of allocated Funds
- Support PA's overall Residents’ Relation and Engagement plan
- Other duties as and when assigned by your line of Reporting Officers.