Membership Relation Executive

3 days ago

Singapore Association of Small & Medium Enterprises Full time
The Association of Small & Medium Enterprises (ASME) is a not-for-profit
organization which serves to facilitate the growth and development of small
and medium enterprises.
We are now looking for a dynamic individual to join us as Executive
(Member Relations)
Responsibilities
• Event and Program Support: Assist in conceptualizing, planning, and
executing monthly events and programs for members.
• Day to Day Operations: Process new applications and handle renewal
reminders and manage general membership enquiries.
• Payments: Verify details and payments, coordinate with the Finance
team.
• Report: Prepare and deliver monthly membership reports.
• Marketing: Create and manage Electronic Direct Mailers (EDMs) to
engage members and promote events.
• Member Rewards Programme: Develop and expand member rewards
by sourcing and uploading benefits to the Members Portal. Track
redemption rates to measure engagement and success.
• Partnership: Collaborate with external partners on joint initiatives,
including webinars, site visits, workshops, and roundtable
discussions.
• Digitalisation: Work with internal teams to enhance the Members
Portal, focusing on functionality, user experience, and interface
improvements to increase member engagement.
• Portal Management: Oversee the daily operations of the Members
Portal, ensuring up-to-date content and a seamless user experience.
• Ad Hoc Duties: Support various events, functions, and activities
organized by ASME as needed.
Requirements
• Diploma holder and above in any discipline.
• Must possess pleasant personality, excellent communication skills and
be result-driven.
• Must be able to work under tight timeline and handling multiple
projects concurrently
• Candidate must be meticulous and be able to manage administration
of projects independently and with minimum supervision.
• Must be prepared and able to travel at least once a month.
• Must also be able to formulate and conduct presentation in front of
higher Management.
• International trade knowledge, financial skills and accounting will be
an added advantage.
• Relevant experience preferred but fresh graduates with strong
enthusiasm for exposure can apply.

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