Helpdesk Officer

4 weeks ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities
  • Work closely with IT Manager and other internal stakeholders on assigned IT support functions to achieve operational efficiency and ensure smooth execution of works.
  • Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and provide support of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
  • Liaise with users and IT vendors for the delivery of IT solutions and services.
  • Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
  • Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners, mobile devices etc) and software such as Microsoft Office and SharePoint.
  • Manage the data protection and cyber security functions. Ensure proper security system setup and maintenance.
  • Maintain IT assets, systems documentation and software licenses.
  • Provide assistance to execute action plans for the company's operational goals and to support the smooth running of daily operations at the company's specialist clinics
  • Other duties as assigned by the management.

Requirement

  • Min. Diploma in Computer Science or relevant Degree qualification.
  • Minimum 2 years of work experience with Microsoft 365, Active Directory, end users desktop support, IT security implementation & operations.
  • Has prior experience with healthcare industry will be an advantage

If you meet the requirements of this role, please email a detailed resume to alexgoh@recruitexpress.com.sg or telegram @alexgohhl

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

Tell employers what skills you have

Excellent Communication Skills
Usability
Video Conferencing
Troubleshooting
Microsoft Office
Azure
Hardware
Inventory
Healthcare
Active Directory
Purchasing
Administration
Approachable
Service Desk
Windows
Audits
Customer Service
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