
Front Desk Officer
2 weeks ago
Responsibilities
Provide personalized service to guests and handle their request promptly to ensure seamless stay experience
Handle cashiering duties and check cash float carefully
Answer incoming and outgoing calls in professional manner
Promote upselling program
Attend to guest enquiries for transportations, directions, restaurant reservations and more
Requirements
Relevant experience in Front Office
Excellent interpersonal and communication skills
Able to work in a team and/or independently
Able to work shifts and/or weekends and public holiday
Tell employers what skills you haveFront Office
Upselling
Microsoft Excel
Aftersales
VIP
Service Desk
Cashiering
Communication Skills
Customer Service
Service Excellence
Customer Services
Able To Work Independently
Hospitality
Call Center
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