Guest Relations Officer

As a **_Guest Relations Officer _**, we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional and efficient manner Provide all-rounded guest services such as checking in and out Contribute towards a memorable dining experience...

Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression. **Responsibilities**: - Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel -...

Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DUTIES AND...

Roles & ResponsibilitiesJOB SUMMARYWork closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.JOB DUTIES AND...

**Location**: Singapore **Salary**: Open **Industry**: Consumer Goods & Retail **Sub-industry**: Food & Beverage **Function**: Corporate Planning, Corporate Planning **Job Description**: **Our Client**: RGF represents an Omakase fine dining cuisine, they are actively looking to hire a Guest Relations Officer to join them. **The Responsibilities**: - To...

Warmly welcome and greet our members and their guests to our Club. - Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries - Attend to phone inquiries and ensure all reservations are confirmed - Maintain good guest relations at all times - Attend to the needs of the customers professionally -...

Are you an outgoing person who loves to meet and interact with people? Do you believe that all guests should feel welcomed from the moment they step into the hotel to the moment they leave? Then you are that special someone that we have been looking for all this time. Reporting to the Welcome Manager, you will be responsible for providing a welcoming,...

**Join Our Tipsy Family as a Guest Relations Officer!** Are you passionate about F&B and looking for a thrilling, fulfilling job? Join us at Tipsy Collective! We seek energetic, motivated individuals who thrive in an ever-changing environment. **About Us**: Tipsy Collective is a multi-concept holding group led by passionate individuals presenting unique...

**Purpose** The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests/customers, in line with the Association’s vision and values on guests’ satisfaction. He / She plays important role in the smooth running of the Front Office Reception administrative and operations. **Key Responsibilities...

The Guest Relations Officer/Assistant at our esteemed golf club is responsible for ensuring exceptional experiences for all guests and members. This role requires a keen attention to detail, excellent communication skills, and a passion for providing top-tier customer service. The Guest Relations Officer/Assistant serves as a primary point of contact for...

**Responsibilities**: - Coordinate with Front Office and Guest Experience section heads on pre arrival arrangement for VIP/Members guest. - Coordinate the Special experience/moment for VIP arrival and Long Stay guest. - Preparation of personalise welcome card. - Consolidate and maintain stocked record for Front Office and Guest Experience Team. - Monitor...

You are in charge of end to end of a guest stay experience, from marketing, sales, checking in and ensuring that guests have the best stay experience. You must be - independent - loyal - responsible - think of others before self - willing to work out of office hours occassionally to meet guests' needs - strong English writing and speaking skill - warm and...

**Job Description**: - Receptionist duties and attend to visitor/ guests - Manage guest interactions, which include greeting, answering queries and assisting in other guest-related situations. - Other general ad-hoc administrative duties as assigned. **Requirements**: - Well groomed. - Articula

_Welcome and greet all visitors including tenants and their guests. _ - _Oversee the concierge counter and handles all tenants/residents/guests' inquiries. _ - _Handle complaints and suggestions with professionalism. _ - _Assist in administrative support to management office whenever necessary. _ - _Ensure visitors are signed in and out visitors management...

About JLL - We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an...

Roles & Responsibilities· Welcome and greet all visitors including tenants and their guests.· Oversee the concierge counter and handles all tenants/residents/guests' inquiries.· Handle complaints and suggestions with professionalism.· Assist in administrative support to management office whenever necessary.· Ensure visitors are signed in and out...

As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1 Provide upscale guest service experiences for all guests throughout their stay. 2 Ensure guests are properly greeted upon their arrival. 3 Actively listen to and...

To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements. - Ambassador for restaurant, managing guests’ expectations and ensuring excellent customer experience - Coordination of...

**Responsibilities**: - Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel - Give a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards - Interact and attend to guest’s enquires - Handle cashiering duties - Maintain the filing system and...

Oversee and manage shifts effectively to ensure a smooth and effective overall operation by guiding colleagues on and personally be involved in all required aspects of the department - Supervise and train all Guest Relations duties including auditing of Colleagues. - Inspect all VIPs rooms prior to arrival and ensure all requests are met. - Is the key person...