Customer Service

Roles & ResponsibilitiesJob HighlightsWe offer attractive salary commensurate with work experience Great opportunities for learning & career advancement Medical, dental & insurance benefitsJOB RESPONSIBILITIESProvides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service...

Roles & ResponsibilitiesRESPONSIBILITIES1. To manage customer's shipment request and communicate promptly.2. Ensure timely co-ordination to finalize booking process with customer and perform booking process into system.3. Attend to customer's requests for container re-use, cargo claims, cross-bookings, container detention, damage container handling, and...

Roles & ResponsibilitiesResponsible for taking orders and serving food and beverages to guests Polite friendly and well grown Verifying the identification and of any customers who order alcoholic beverages Submit food orders to the kitchen staffs Ensure customers satisfied with their meal work with kitchen staffs to resolve any complaints and process...

Roles & ResponsibilitiesCompany DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight...

Roles & ResponsibilitiesJob Responsibilities:• Provide support to import/export shipments processing and arrangement• Co-ordination with various parties (including customers, overseas agents,carriers, NVOCC, co-loaders) on shipments clearance/delivery/collection• Handle a full spectrum of import and export documentation.• Create job information into...

Roles & ResponsibilitiesJob DescriptionRespond to customer inquiries via calls or emails, providing timely and professional assistance to new and existing customers Actively listen to customer feedback, identify areas for improvement, and ensure customer satisfaction Develop a thorough understanding of company services to provide accurate information and...

Roles & ResponsibilitiesJob DescriptionManage customer inquiries via phone and email, offering professional and efficient assistance to both new and existing clients. Actively engage with customers to understand their needs, gather feedback, and resolve concerns to ensure high levels of satisfaction. Develop an in-depth knowledge of the company's services...

Roles & ResponsibilitiesJob Summary:The Customer Service Officer plays a vital role in supporting the School Head in the daily operations of the school. This multifaceted role encompasses a wide range of responsibilities, including enrollment activities, class management, record-keeping, school maintenance, prospecting, and cashier duties.Job...

Industry/ Organization Type: Logistics Service Supplier - Position Title**:Customer Service Executive (Shipment)**: - Working Location: Jurong Island (Company Transportation Provided, Islandwide) - Working Hours: 5 days (Monday to Friday, 8 am - 5.45 pm) - Salary Package**:Up to SGD 3100 + Allowances + Incentive + AWS + Variable Bonus**: - Duration:...

**Job Summary**: **Key Responsibilities**: - Lead and manage offshore CSO teams, ensuring high performance and team engagement - Monitor daily operations to ensure service level targets are met across all customer channels - Handle escalations and customer complaints efficiently, aiming for resolution and improved satisfaction - Utilize IT systems to...