
Customer Service
3 weeks ago
Job Highlights
- We offer attractive salary commensurate with work experience
- Great opportunities for learning & career advancement
- Medical, dental & insurance benefits
JOB RESPONSIBILITIES
- Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
- Maintain relationships with customers, shipping line, PSA & relevant parties.
- Do following up customer orders from start to the end.
- Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers' concerns are understood and resolution is clearly explained.
- Solve customer problems and help resolve issues.
- Preparing bills and invoices.
- Ensure accurate and timely data entry into the inhouse system.
- Excellent multitasking skills within their work space as well as computer software programs.
- Cooperative and helps to promote teamwork.
JOB REQUIREMENTS
- Fresh graduates are welcome to apply
- Computer literacy
- Good interpersonal skill
- Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain
Working Hours
Mon - Fri (8:30am to 5:30pm)
Sat (8:30am to 12:30pm)
Working Location
6 Tuas Avenue 6, Singapore 639311
Tell employers what skills you haveMicrosoft Office
Microsoft Excel
Customer Support
Interpersonal Skills
Multitasking Skills
Supply Chain
Data Entry
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
Computer Literacy
Customer Service Experience
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