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Customer Service

4 weeks ago

d jurong jurong island tuas sg ALLIED CONTAINER (ENGINEERS & MANUFACTURERS) PTE LTD Full time
Roles & Responsibilities

RESPONSIBILITIES

1. To manage customer's shipment request and communicate promptly.

2. Ensure timely co-ordination to finalize booking process with customer and perform booking process into system.

3. Attend to customer's requests for container re-use, cargo claims, cross-bookings, container detention, damage container handling, and depot cleaning/washing issues.

JOB REQUIREMENTS

1. Strongly preferred with at least 1-2 years' experience in shipping or freight forwarding

2. Preferred knowledge of export/import and transshipment regulations and requirements

Working hours

· Monday – Friday: 8am – 5pm

· Saturday: 8am – 12pm

Working Location

· 14 Tuas Avenue 6

Reporting Manager

· CS Manager

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Inventory
Administration
Good Communication Skills
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience