IT Officer
3 weeks ago
- 1st level support to the user, identification of problems, recording support tickets, solving simple problems.
- 24/7 Support & Standby (duty roster)
- Tracking of helpdesk tickets and providing progress updates
- Conducting regular maintenance checks to ensure the proper functioning of system
- Providing technical support and guidance to end user, fostering collaboration and knowledge sharing.
- Software and Application Version Upgrades on clients
- Opportunity to perform maintenance for servers
Requirement
- Diploma in IT
- with At least 1 yr of experience in a related field
- Travel to site whenever required
- 5 day week @ AMK area
Maestro HR
Damien lee tian hong
R1106726
16C8462
Tell employers what skills you haveTroubleshooting
Technical Assistance
Hardware
System support
VMware
Information Technology
Windows Server
Service Desk
Networking
Windows
Virtualization
Technical Support
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