Senior/IT Support Executive

3 weeks ago


Singapore HKM HR MANAGEMENT PTE. LTD. Full time

Responsibilities

  • Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
  • Oversee desktops, mobile, and remote devices.
  • Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
  • Work with external vendors to uphold SLAs.
  • Develop and update technical documentation (admin and user guides).
  • Support local and international users over LAN/WAN securely.
  • Identify suitable products, solutions, and suppliers for project needs.
  • Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

  • Diploma/Degree in Computer Science, IT, or CCNA Certification.
  • At least 1 year of relevant experience.
  • Proficient in enterprise networking (WAN, LAN, VPN optimization).
  • Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
  • Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
  • Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
  • Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
  • Experience with Veeam, VMware, and UNIX/Linux is beneficial.
  • Background in API/Web Programming and Database Administration is a plus.

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on "Quick Apply" or contact win@hkmsvs.com for more details.

Please provide the following information in the resume for immediate processing:

  1. Reasons for leaving current and/or last employment
  2. Last drawn and/or current salary
  3. Expected salary
  4. Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified.

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