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Junior IT Executive

4 weeks ago

Singapore FIRSTCOM ACADEMY PTE. LTD. Full time
Roles & Responsibilities

Why Join Us?

At FirstCom Academy, we believe in empowering our team with cutting-edge technology and a dynamic work environment that fosters innovation. As a Junior IT Executive, you'll be part of a fast-growing company where your skills and ideas make a real impact.

Hands-On Experience – Gain exposure to a wide range of IT systems, troubleshooting, and network management.
Career Growth – We invest in your professional development through training and mentorship.
Innovative Work Culture – Work alongside a passionate team that values collaboration and creative problem-solving.
Exciting Industry – Be part of the media and tech space, where technology meets creativity.
Supportive Environment – Enjoy a positive workplace culture that prioritizes teamwork and personal growth.

If you're looking to kick-start your IT career with real-world experience and career progression, FirstCom Academy is the place for you

Job Responsibilities:
  • Able to provide support to end-users on-site/remotely on devices such as computers &
    mobile phones, office devices (printers, AV equipment), and other peripherals.
  • Experience in hardware setup and troubleshooting such as computers and mobile phones.
  • Basic understanding of the network structure but not limited to troubleshooting.
  • Knowledgeable and experienced in Microsoft Windows & Google Workspace.
  • Keep track of company assets and update IT documents as and when needed.
  • Able to complete and assist with team tasks in a timely manner.
  • Analytical and problem-solving abilities with keen attention to detail.
Job Requirements:
  • Diploma or Degree in Information Technology, Computer Science, or a related field.
  • 1-2 years of IT support or relevant experience (Fresh graduates with strong fundamentals are welcome to apply).
  • Basic knowledge of IT infrastructure, networking, and system administration.
  • Understanding of cybersecurity principles and best practices.
  • Experience with IT support tools & remote troubleshooting is a plus.
  • Strong problem-solving skills with a proactive approach to troubleshooting.
  • Good communication skills to assist users with IT-related issues.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Eagerness to learn and keep up with emerging technologies.
  • Willingness to provide on-site and remote IT support as needed.
  • Able to work on ad-hoc IT projects and system upgrades.
Tell employers what skills you have

Network Management
Hardware
Ability To Work Independently
Information Technology
Mentorship
Product Management
Good Communication Skills
Attention to Detail
Intellectual Property
Networking
System Administration
AV
Microsoft Windows
Performance Management